Home>Support>the Page Builder tab has disappeared from the edit page product

the Page Builder tab has disappeared from the edit page product

During the last updates Page Builder by SiteOrigin (from version 2.14.1 to 2.14.2) – SiteOrigin Widgets Bundle (from version 1.23.1 to 1.24.0) the Page Builder tab has disappeared from the edit page product ( it’s ok on page and articles)

The Site Origin page builder box appears below the text box.

Any edits made to the text box do not save. Fortunately the content on exisiting pages shows as per normal on the front end of the website

Is there any way to fix this without creating new pages and using the new site origin widget box below?

I have temporarily deactivated all plugins except Page Builder. The Page Builder tab is still not visible in this state?
I’ve looked at all the parameters and even reinstalled the Plugin. What can be done?
Thanks

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 5 days, 23 hours ago Andrew Misplon Hi, I Work Here

    Hi, thanks for reaching out. Are you using Rank Math? If you are, please, try temporarily deactivating the plugin. Does the issue persist?

  2. 5 days, 23 hours ago BOUAZIZ CAROLINE

    thaïs for the answer.
    I don’t use Rank Math

  3. 5 days, 23 hours ago Andrew Misplon Hi, I Work Here

    Thanks for checking.

    When the issue occurs, please, open the browser console. If errors are present in red text, please, take a screenshot and upload it to imgur.com or any sharing site.

    https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

  4. 5 days, 23 hours ago Andrew Misplon Hi, I Work Here

    We’ve found an issue with Rank Math, we have a fix ready to go for that.

    A user found an issue with a Quadlayers plugin. It’s a premium plugin. I’m waiting on a copy of the plugin to confirm the issue.

    Any info you can supply will be most helpful. Once we’ve found the issue we can release an update.

  5. 5 days, 22 hours ago Andrew Misplon Hi, I Work Here

    Thanks again for getting in touch. We’ve released an update for Page Builder. Please, give it a try and let us know how it goes.

  6. 5 days, 22 hours ago BOUAZIZ CAROLINE

    I just made your update, it works normally again !!!
    Many thanks for your help and your responsiveness!

  7. 5 days, 22 hours ago Andrew Misplon Hi, I Work Here

    Thanks for your kind feedback and understanding; it’s most appreciated.

    As SiteOrigin queries or requests arise in the future, please, let us know.

    Cheers for now :)

Please log in to post on our forums. Signing up is free.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More