Home>Support>Testimonials section not affected by SiteOrigin Widgets Bundle

Testimonials section not affected by SiteOrigin Widgets Bundle

Hi,

I used to have my testimonial section with a carousel where you clicked on the dots and could see a separate testimonial.
Then recently I noticed testimonial buttons were stacked and there was no carousel. I wasn’t sure what caused it to malfunction so I deactivated all my plugins. One by one when I turned them on I noticed the SiteOrigin Widgets Bundle affected the testimonials.
Can you help me bring back the carousel? Website: www.shindospirit.com

Thanks,
Lisa

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 1 year, 5 months ago Lisa

    The title should have said the Testimonials section affected by SiteOrigin Widgets Bundle.
    Thanks.

  2. 1 year, 5 months ago Andrew Misplon Hi, I Work Here

    Hi Lisa

    Thanks for reaching out.

    Based on your description it sounds like you were using a Livemesh widget. The plugin Livemesh SiteOrigin Widgets adds widgets to the SiteOrigin Widgets Bundle. Can you perhaps check to see if the Livemesh plugin is installed and activated? If so, go to PluginsSiteOrigin Widgets and check that the LiveMesh Generic Carousel is activated. My guess is that is the widget that was used.

    https://wordpress.org/plugins/livemesh-siteorigin-widgets/

  3. 1 year, 4 months ago Lisa

    Hi,
    Sorry for the delated response. I missed it. I looked through my plugins and am not using the Livemesh Widget.
    Are there any other suggestions?
    Thanks,
    Lisa

  4. 1 year, 4 months ago Andrew Misplon Hi, I Work Here

    Hi Lisa, thanks for your feedback. Please, could you let us know which page to check and where on the page to check to see the issue? I can see the Testimonials section on your home page but that looks like a series of buttons.

    Alternatively, you can try troubleshooting the issue by temporarily deactivating all plugins except for those authored by SiteOrigin to see if a working baseline is available.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More