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social media image not working since update

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Hi – I have updated my Widgets bundle today (I have not updated to WP5). I am on Version 1.14.0. Since doing so, I went in to add my business page Facebook URL to my social media widgets and now it is showing a missing image, little square within the wire frame. I tried changing it to ‘flat’ and this did the same thing, and changed it back to ‘wire’ which is what I want.

If I go into the ‘live editor’ all four icons are showing in there as the little square within the circle (missing image). What has happened???

Thank you!

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  1. 6 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Hi Charlie

    Thanks for reaching out. The latest Widgets Bundle update upgraded Font Awesome from 4 to 5. If you are using a caching plugin, please try clearing the cache. If that doesn’t resolve the issue, please send us a link to the page concerned so we can take a look.

  2. 6 years, 6 months ago charlieapple

    Hi Andrew,
    Thanks for your reply. I’m not using a caching plug in – the only plugins I have on this site are Bento expansion Pack, Coming Soon (Seedprod), Duplicate Post and then your Page Builder and Widgets Bundle.

    The site is http://www.massagetherapytraining.org.uk/ – go to the footer and you’ll see the first icon is the Facebook one. I simply changed the URL for the link and this was the result.

    Thanks again

  3. 6 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update. All looks good on my end so it’s possible this is a local caching issue. Have you tried refreshing a few times, clearing browser cache, checking another browser or computer?

  4. 6 years, 6 months ago charlieapple

    Hi Andrew (for some reason I didn’t get an email to say you’d replied, I just came to check randomly!)
    I did check in 3 browsers and it was the same everywhere, but today on Firefox at least, it’s showing the icon again. That’s great then – many thanks.

  5. 6 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear it’s sort of right now. Please, check back in a couple of days, I’m sure it’ll all be sorted by then. I did a quick check now in Chrome, Firefox and Safari and all still seems normal on my end.

  6. 6 years, 6 months ago charlieapple

    Many thanks Andrew – that’s really good to know :)

  7. 6 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    For sure :) Chat soon. Cheers.

  8. 6 years, 6 months ago Alex S
    Hi, I Work Here

    Hi Charlie,

    I’ve had a quick look at your website and I’m able to see the icons in your footer also.

  9. 6 years, 6 months ago charlieapple

    Thanks very much – they are showing now for me too :) Separate question but just a little thing that bugs me – do you know why when you hover over these icons there is a small section that stays white on the bottom of each icon? It’s not a major thing but I’ve always wondered why it’s there (I use SO for several sites and all do the same)

  10. 6 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Sure, try the following at CustomizeAdditional CSS, it’s a theme style:

    .site-footer a:hover {
    	border-bottom: none !important;
    }
  11. 6 years, 6 months ago charlieapple

    FANTASTIC!!!! How satisfying!!! haha thanks so much Andrew – worked a treat! I’ll go and add this to the other 4 sites now :) Great job!

  12. 6 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Super :) Glad to hear that helped.

    All the best.

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