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10
  1. Andrew Misplon Staff

    Hi John

    Does the slider eventually load?

    The images are quite big but I don’t think that’s the issue. Please can you try temporarily de-activate all plugins not made by SiteOrigin and see if the anything changes. If it does, please re-activate your plugins one by one, each time checking the problem.

  2. John Heywood

    I deactivated and it does not seem any faster. Also made the first image very small.
    Any other idea’s?

    Thank you

  3. Andrew Misplon Staff

    Please can you try de-activating all plugins, including any that might be made by SiteOrigin and re-test.

    Are there any updated pending at Dashboard > Updates? If so, please run them.

    If you’re running a caching plugin please try clearing your cache.

  4. John Heywood

    All plugins are deactivated, site origin plugin update completed, just now. Cache cleared
    http://www.flyinghorsedesign.com

  5. John Heywood

    I disabled slider and everything loads fast with all plugin’s enabled

    the slider is the issue…need some geek help here

  6. Andrew Misplon Staff

    Up until now your slider hasn’t loaded for me at all. Right now it’s loading in a reasonable time. Do you see that? If so please try re-activating your plugins one by one, each time looking for the point on the front end where the home slider stops loading.

  7. John Heywood

    I disabled SiteOrigin slider and its using Post Loop widget…king of frustrating being that is the main reason I am using the theme.

    Not sure where to go from here….

  8. Andrew Misplon Staff

    Sorry for missing that. So you were running the SO Slider Widget and the Post Loop widget. When you had that setup running did you de-activate the original Snapshot slider at Appearance > Theme Settings > Slider: Home Page Slider ?

  9. John Heywood

    I was running the the original Snapshot slider at Appearance > Theme Settings > Slider: Home Page Slider ?
    I did not realize it was not loading for others until my wife noticed.

    I followed all your recommendations so far but the only way I can display a slider of images is with Post Loop (PB) widget.

    Sorry for the confusion…are other sites using this without issues?
    Can you share a URL of on so I can see load times?

  10. Andrew Misplon Staff

    Ok so as to not waste anymore of your time I think it’s best if I login and take a look. Please drop me a mail on [email protected]. Please send one email with your url, a temporary set of login details and a link back to this thread so I know where to check for a reference. I’ll get back to you on this ASAP. Sorry for the hassle.

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