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When I click on the “Apply” button after entering a new media image the spinner never stops spinning. So I’m unable to publish any new images.
Hi Bob
Sorry to hear about the hassle. This sounds like a plugin conflict, specifically a JavaScript issue. Please, try temporarily deactivating all plugins except for those authored by SiteOrigin and then retest. Are you able to establish a working baseline from which to troubleshoot the problem?
I suspect the conflict is with some “visibility” plugin that I guess somehow allows you to hide a widget in certain cases. I haven’t yet isolated the conflicting plugin.
If you were able to establish a working baseline then the next step would be to reactivate one by one, testing for the problem after each activation. When the problem re-occurs, you should hopefully have found the conflict.
Thanks. Will do that.
Super, please let us know how it goes.
Definitely. Thanks
Hi Bob, hope your Monday is going well. Have you perhaps had a chance to look at the problem further?
Going to work on it tonight.
Epic, chat then.
Okay – the plugin "Custom Sidebars – Dynamic Widget Area Management" conflicts with "SiteOrigin Widgets Bundle". Here is the error I'm getting:
Uncaught ReferenceError: wpmUi is not defined at HTMLDivElement.e (cs-visibility.min.js?ver=3.1.6:5) at HTMLDivElement.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plu&load[]=pload,wp-plupload&ver=4.9.8:3) at HTMLDivElement.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plu&load[]=pload,wp-plupload&ver=4.9.8:3) at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plu&load[]=pload,wp-plupload&ver=4.9.8:3) at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plu&load[]=pload,wp-plupload&ver=4.9.8:9) at HTMLDivElement.<anonymous> (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plu&load[]=pload,wp-plupload&ver=4.9.8:3) at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plu&load[]=pload,wp-plupload&ver=4.9.8:2) at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plu&load[]=pload,wp-plupload&ver=4.9.8:2) at a.fn.init.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plu&load[]=pload,wp-plupload&ver=4.9.8:3) at HTMLDocument.eval (eval at <anonymous> (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plu&load[]=pload,wp-plupload&ver=4.9.8:2), <anonymous>:1:74)
I haven’t been able to replicate yet, here is what I have setup:
https://imgur.com/a/11xfrIt
Does the issue occur if you have only the following plugins activated:
1. Page Builder.
2. Widgets Bundle.
3. Custom Sidebars.
And no other plugins activated.
I have only the following plugins activated:
Custom Sidebars 3.1.6SiteOrigin Widgets Bundle 1.12.1WPForms Lite 1.4.5.3
Hi Bob,
Can you please disable CONCATENATE_SCRIPTS? This will allow us to see the full JavaScript error message. To disable this setting you’ll need to edit wp-config.php. If you need help with editing wp-config.php I would reach out to your hosting provider for assistance.
Once disabled, please replicate this issue again and provide the contents of your console again.
Okay I disabled CONCATENATE_SCRIPTS. What next?
Do I need to do anything to make it take effect?
Thanks. Please, check the browser console again and paste the results of the error.
Any other suggestions?
Andrew – here is the output from the console when I have both plugins active and I click on “Apply” after changing a media file.
cs-visibility.min.js?ver=3.1.6:5 Uncaught ReferenceError: wpmUi is not defined
at HTMLDivElement.e (cs-visibility.min.js?ver=3.1.6:5)
at HTMLDivElement.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3)
at HTMLDivElement.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3)
at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3)
at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:9)
at HTMLDivElement. (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3)
at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2)
at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2)
at a.fn.init.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3)
at HTMLDocument.eval (eval at (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2), :1:74)
e @ cs-visibility.min.js?ver=3.1.6:5
dispatch @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
r.handle @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
trigger @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
a.event.trigger @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:9
(anonymous) @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
each @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
each @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
trigger @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
(anonymous) @ VM312:1
i @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
add @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
n.fn.ready @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
n.fn.init @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
a.fn.init @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:9
n @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
(anonymous) @ VM312:1
(anonymous) @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
globalEval @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
Ha @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
append @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
(anonymous) @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
Y @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
html @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
(anonymous) @ load-scripts.php?c=1&load[]=heartbeat,customize-base,customize-controls,customize-widgets,jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,mce-view,&load[]=imgareaselect,image-edit,quicktags,wplink,jquery-ui-position,jquery-ui-menu,jquery-ui-autocomplete,thickbox,media-upload,accordi&load[]=on,customize-nav-menus,customize-models,customize-views,updates&ver=4.9.8:7
i @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:2
y @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:4
c @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:4
XMLHttpRequest.send (async)
send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:4
ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:4
n.(anonymous function) @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:4
updateWidget @ load-scripts.php?c=1&load[]=heartbeat,customize-base,customize-controls,customize-widgets,jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,mce-view,&load[]=imgareaselect,image-edit,quicktags,wplink,jquery-ui-position,jquery-ui-menu,jquery-ui-autocomplete,thickbox,media-upload,accordi&load[]=on,customize-nav-menus,customize-models,customize-views,updates&ver=4.9.8:7
(anonymous) @ load-scripts.php?c=1&load[]=heartbeat,customize-base,customize-controls,customize-widgets,jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,mce-view,&load[]=imgareaselect,image-edit,quicktags,wplink,jquery-ui-position,jquery-ui-menu,jquery-ui-autocomplete,thickbox,media-upload,accordi&load[]=on,customize-nav-menus,customize-models,customize-views,updates&ver=4.9.8:7
dispatch @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
r.handle @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:3
load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,shortcode,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:4 [Violation] ‘readystatechange’ handler took 564ms
[Violation] Forced reflow while executing JavaScript took 35ms
Hi Bob
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
Private Snippet
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and Private Snippet for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
Username: AndrewMisplon
To set your password, visit the following address:
<https://wptest.uuman.org/wp-login.php?action=rp&key=SZRHBsUICzCHbrkyrS9X&login=AndrewMisplon>
https://wptest.uuman.org/wp-login.php
Okay I opened an Admin account for you.
This is a private message.
Thanks. Is the issue present at the moment? I just added a slide to the end of the footer slider and it seemed to add and save without a problem.
Here is the slider frame and image I added: https://imgur.com/a/QRyMgq2.
Yes I’m still getting the “spinner” – when I try to change the media. Could it be some type of browser issue? I’m using Chrome (Version 68.0.3440.106 (Official Build) (64-bit)).
Here is the screenshot of what happens when I change media:
https://imgur.com/a/wy7NKeV
I’m also using Chrome. I’m able to change images, I just switched the image in the last frame.
Please, try another browser like Firefox or Safari if you’re using MacOS. Alternatively, in Chrome go to chrome://extensions/ and temporarily deactivate all extensions and re-test.
You can also try logging out and logging back in with my credentials which are listed above in a private message. The button at the bottom of the widget should be labeled Save and be in blue.
Ok, you’re working in the Customizer. My screenshots are at Appearance > Widgets. I’ll take a look at the Customizer interface now.
I’ve temporarily de-activated Custom Sidebars plugin. You can now edit the slider in the Customizer. This conflict isn’t present in the legacy interface. My recommendation would be to edit widgets at AppearanceWidgets and avoid the conflict OR stop using Custom Sidebars plugin and instead use Jetpack Widget Visibility which you have activated.
The Customizer is quite slow to load. That’s possibly due to limited hosting resources.
In the process of troubleshooting, I deactivated Jetpack. Please, re-connect it by logging in when able. Thanks.
Okay – let me try that. I had no idea I could update a widget from Appearance. I'm still learning. Thanks.
No problem at all.
Here are all the legacy interfaces (before the Customizer existed):
Appearance > Widgets
Appearance > Menus
Settings > General
Settings > Reading
All of those areas are in the Customizer but the original interfaces, outside the Customizer, were left in place.
Thank you. I'll try it.
Super. Let us know how it all goes.
It works. Now all I have to do is play around with the sizes of the media files to get them how I want them. Thanks.
Super :) Glad to hear you’re making progress.