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Slider arrows not showing on mobile—please help!

Open 12 replies customizationpluginplugin-page-builder
marcblaustein
4 years ago · Last reply by Andrew Misplon 4 years ago

Hi. I have checked the box for the arrows to show on mobile but no luck.
Autoplay is off.
I saw the code below on another post about this but it still does not work.
All advice appreciated. Thanks in advance!

@media screen and (max-width:600px) {
.sow-carousel-title a.sow-carousel-next,.sow-carousel-title a.sow-carousel-previous {
display: block !important;
}
}

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Replies

12
  1. Andrew Misplon Staff 4 years, 5 months ago

    Hi Marc

    Thanks for reaching out.

    Do you have a public URL where we can take a look at what’s going on?

  2. marcblaustein 4 years, 5 months ago

    Hi. Thanks for your reply. Here is an example:

    https://marcblaustein.com/work/reid-hall-annual-report/?sourceId=7&sourceType=work_category

    These are all sliders but no arrows in mobile view.

  3. Andrew Misplon Staff 4 years, 5 months ago

    Thanks for the link. The issue is most likely the following rule:

    @media only screen and (max-width: 767px) {
.work .sow-slider-base .sow-slide-nav .sow-sld-icon-thin-right, .work .sow-slider-base .sow-slide-nav .sow-sld-icon-thin-left {
    display: none;
    }
}

    Hope that helps!

  4. marcblaustein 4 years, 5 months ago

    Thank you! I looked for this but can't find it in my Sublime Custom CSS.
    Elsewhere?

  5. Andrew Misplon Staff 4 years, 5 months ago

    Sure, no problem.

    The rule is located in your theme name – /assets/css/stylesheet.css

  6. marcblaustein 4 years, 5 months ago

    Thank you. I went into Cpanel but the CSS files don't seem to contain that.
    Hmm. Sorry, but is there something I'm doing wrong?

  7. Andrew Misplon Staff 4 years, 5 months ago

    No problem. The rule is in the parent theme. Here is a screenshot showing the location https://imgur.com/a/E2EiBgS.

    We can point the way within our free support scope but unfortunately due to resource limitations can’t dive too deep into custom challenges.

  8. marcblaustein 4 years, 5 months ago

    Understood. I will take a look and hopefully it will work out. Thank you.

  9. marcblaustein 4 years, 5 months ago

    Hi again, Andrew. I've tried everything and I just can't find the code you've pointed out anywhere.
    I really don't get it… I'm sure I'm overlooking something simple.
    If I restarted my membership, is this something you'd be able to help me with?
    Thank you.

  10. Andrew Misplon Staff 4 years, 5 months ago

    Hi Marc

    Thanks for the update. Sure, we can assist directly within our premium support scope.

  11. marcblaustein 4 years, 5 months ago

    Ok—done! :)
    I just resubscribed.

  12. Andrew Misplon Staff 4 years, 5 months ago

    Hi Marc, thanks for your support. Please, email [email protected].

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