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SiteOrigin Widgets Bundle – Accordion doesn’t work

Open 5 replies pluginplugin-widgets-bundlequestion
Started · Latest reply by Andrew Misplon

Hello,
I’m using several SiteOrigin-Accordions on a WordPress-Site. In one of them I can’t add content any more. If I open a panel of the accordion to add content, it disappears. The others work well. Now I wonder whether an accordion can be «overloaded» with content? The problematic one has many panels with a lot of content in it.

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Replies

5
  1. Andrew Misplon Staff

    Hi Annette

    Thanks for getting in touch.

    Do you perhaps have a public URL where we can take a look at what’s going on?

  2. Annette Filitz

    Hi Andrew,
    thank You for contacting me! The URL is: https://shia-berlin.de/?page_id=302

  3. Andrew Misplon Staff

    Thanks, Annette. All looks ok on the site’s front-end. There might be an issue with resources when editing the page. Are there any JavaScript errors present when the issue occurs? Here is how to check:

    https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

    You can perhaps try to recreate the issue and then open the console when the issue occurs. If errors are present, they’ll be in red text. You can take a screenshot in that event, upload it to any online location and share the link.

  4. Annette Filitz

    Hello Andrew, thank You for Your support. I'll try as You described and see what happens.

  5. Andrew Misplon Staff

    Thanks. Please, let us know how you get on.

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