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SiteOrigin Slider Has Too Much White Space Under It

Open 12 replies pluginplugin-page-builderquestion
lisarube
Started · Latest reply by Andrew Misplon

I’ve seen other threads but I’m using SiteOrigin Slider – not Meta Slider?? (different?). Anyway, I have two sliders next to each other on a page and a Text widget right under both. There is a ton of space under the slider image and the text. How can I remove? thanks- https://www.theshowroomatrubenstein.com/bath/

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Replies

12
  1. Andrew Misplon Staff

    Hi Lisa

    Thanks for reaching out.

    If you briefly switch from your current theme to a default theme like Twenty Seventeen, does the issue resolve?

    Please, give the above test a try and let us know how it goes. Thanks.

  2. lisarube

    HI- It looks like it's happening with other themes too.

  3. Andrew Misplon Staff

    Can you briefly show me with Twenty Seventeen? I can check now.

  4. lisarube

    I’d rather not. After I switched it and switched it back I had to redo some things in my footer.

    Theshowroomatrubenstein.com/bath

    Theshowroomatrubenstein.com/kitchen-2

    This is in interface theme

  5. Andrew Misplon Staff

    Sure. It’s hard to say without inspecting myself, my guess is that there is a conflict between the theme and the slider widget, both are using jquery.cycle. I can confirm if I can inspect the issue with a default theme activated. The slider is assigning and inline height that’s greater than the image height. I don’t seem to be able to recreate that issue locally.

  6. Andrew Misplon Staff

    The free version doesn’t automatically include jquery.cycle like the pro version does. I can’t test with the pro version. A quick way to resolve this might be to install Smart Slider 3, create your slider via the Smart Slider 3 interface and then insert it into the page.

    If we’re able to inspect the site in Twenty Seventeen and can confirm it’s a jquery cycle issue, you could then ask the authors for a method of dequeuing the conflicting script. We’d have to confirm the issue first though.

  7. lisarube

    Okay, thanks. It isn't happening on the home page where I also have a slider. I imagine that makes it even more unclear what the problem is.

  8. Andrew Misplon Staff

    Thanks for your understanding. Conflicts like this are rare but can happen. Assuming my guess is correct.

    The home page appears to be using Smart Sliders, is there a SiteOrigin Slider widget on the page that I’ve missed? If so, please can you direct me to it.

  9. lisarube

    Nope, my mistake. Smart Slider 3!

  10. Andrew Misplon Staff

    Sometimes, it’s quicker to around a problem than solve it. If you don’t mind using Smart Slider 3 on the problem page we’ve been looking at, that’ll most likely be the quickest fix for this situation.

  11. lisarube

    Yep, already on it. Thank you!

  12. Andrew Misplon Staff

    Super, thanks. All the best.

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