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SiteOrigin Page builder doesn’t work

Open 5 replies bug-reportpluginplugin-page-builder
Pilar Domínguez
Started · Latest reply by Andrew Misplon

I’m using Page Builder and I’m trying to edit the content of the pages and I can’t do it because an extra tab to the standard WordPress editor doesn’t appear. I can’t change the content because only visual text and html appears, not the page builder.

Can you please give me a solution? The widget is up to date and I am using WordPress version 6.0.3 with Bento theme.
Thanks in advance

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Replies

5
  1. Andrew Misplon Staff

    Hi Pilar

    Thanks for getting in touch.

    Does the issue persist if you temporarily deactivate all plugins except for Page Builder? Does the tab return?

  2. Pilar Domínguez

    Yes, it persists if I deactivate all plugins except Page Buider. The tab does not appear anymore.

  3. Andrew Misplon Staff

    Thanks for trying. If possible, please take a screenshot of the issue and upload the screenshot to imgur.com or any online location and share the link.

  4. Pilar Domínguez

    Thank you.
    This is where you can see that the plugin is installed and was working well for 4 years.
    https://imgbox.com/dTqLX6hV

    And now I can’t see the tab
    https://imgbox.com/ydIvlUPM

  5. Andrew Misplon Staff

    Thanks.

    There is most likely a JavaScript error on the page breaking other plugins like Page Builder that use JavaScript. Please, try a complete conflict test:

    – Temporarily switch to a default theme like Twenty Nineteen.
    – Temporarily deactivate all plugins except for Page Builder and the Classic Editor plugin if you’re using that.

    Does the issue persist?

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