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SiteOrigin Layout Builder Not Working

Hi, love the SiteOrigin widgets! We deployed our website yesterday and everything is working, all the SiteOrigin widgets are working except the Layout Builder editor widget is not. The site was running in a subdirectory on our GoDaddy account and all worked fine. To launch, we moved it to it’s own folder at the public html root and updated paths.

We have some pages that use the layout builder and we can’t edit those pages with the Layout Builder not working. Attached is a screenshot of what the Layout Builder screen looks like now.

Any help you can provide would be greatly appreciated. Thanks!

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  1. 8 years, 5 months ago Alex S
    Hi, I Work Here

    Hi Greg,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  2. 8 years, 5 months ago drgonzo

    Hi there,
    the same problem here.
    I Just wanted a predefined set of columns which I just want to duplicate and edit its content.

    I was pleased to find out that this is possible on this link.
    Page: Building a Page

    Sadly it does not add any width/float property to the columns while using the Layout Builder. It wraps a lot of divs around it but behaves not like it would if I would have added it not within a Layout Builder object.

    Any solution for this?

    Thanks!

    • 8 years, 5 months ago Alex S
      Hi, I Work Here

      Hi Drgonzo,

      We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread. I need the ability to view, and quite possibly log into your website as what you’re experincing shouldn’t be happening.

      Page: New Thread

      If you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on this page. Please reference this thread.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

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