This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

SiteOrigin Images are not Retaining their Thumbnail Dimensions

5 years ago · Last reply by Andrew Misplon 5 years ago

The siteOrigin image widget is elongating inserted thumbnail images. Their width is as it should be but the length is not.

This happens when using the Safari browser on the laptop or, the iphone or ipad.

The thumbnail images are perfect when being viewed on a laptop using the Chrome or Firefox browsers.

I suspect an update may have caused this to happen as it was not like this when I created the website back in March/April of this year.

Best, Cheryl

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Andrew Misplon Staff 5 years, 5 months ago

    Hi Cheryl

    Thanks for reaching out.

    Please, try adding to AppearanceCustom CSS if you’re using SiteOrigin CSS or CustomizeAdditional CSS:

    .sow-image-container > a {
    	flex-direction: column !important;
    }

    This snippet can be removed after the next Widgets Bundle update.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread