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Just updated to the latest version (2.9.1) and the SiteOrigin Editor widget is broken and I can’t access my text or enter any text in new widgets.
Hi Ddwgjax
Do you have a public URL where we can take a look at what’s going on?
Thanks
No, I’m doing a local design from my laptop. There’s no attachment option to attach a screenshot.
Thanks. A few things to check:
1. Go to Plugins, are you using Page Builder by SiteOrigin? Please, check that you aren’t using a forked version like ‘Page Builder by SiteOrigin for Create’.
2. Go to Dashboard > Updates. Run all available updates.
3. Temporarily deactivate all plugins not authored by SiteOrigin in one go. At the same time switch to Twenty Sixteen or Twenty Seventeen theme. Now, check the issue, does it persist? This test is quick and lets us know if you can find a working baseline.
Hi Ddwgjax,
If the above steps 1 and 2 in Andrews reply doesn’t provide a resolution, please also try editing your wp-config.php file and disable CONCATENATE_SCRIPTS.
Did the standard plugins disable and that particular SiteOrigin widget is still broken. Had to use the default custom HMTL widget as a workaround. Didn’t switch the themes though, don’t know if it will keep the same formatting and layout if I switch back…
Thanks for the feedback.
Switching themes testing and back again is no problem for settings, formatting or content, all is safe.
If you have a moment, please try for us:
1. Go to DashboardUpdates and run any pending updates. We just released an update for the Widgets Bundle.
2. Deactivate all plugins except for those authored by SiteOrigin.
3. Switch to Twenty Seventeen theme.
4. Test a SiteOrigin Editor widget, if the same issue persists, create a new page and add an Editor widget, does the issue persist?
If all of the above fails to establish a working baseline, please add the following to your WordPress wp-config.php file:
define( 'CONCATENATE_SCRIPTS', false );wp-config.php is located in your WordPress root folder and can be downloaded via FTP or Hosting File Manager. If this is something you haven’t done before, your hosting support might be able to assist.
Thanks
Ok, tested with the Twenty Seventeen theme and the SiteOrigin Editor widget works with it. I can enter and edit content. When I switched back to the Oswald theme, I still could not access the widget. This is with other plugins disabled, so it would seem there is something with the Oswald theme that’s interfering with the SiteOrigin Editor widget. I’m able to use the default custom HTML WP widget, but I had to create a custom class to match the Oswald theme’s padding and formatting for these blocks.
Oswald theme:
https://wpdaddy.com/meet-our-free-oswald-one-page-creative-wordpress-theme-lite-version
Thanks for working that out, nicely done. When editing the Editor widget with Oswald, are there any console errors? Here is how to check: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis