Hallo Andrew,
if I navigate with the cursor (without clicking) on the page I am editing, the screen will be gradually saturated from the colored highlighting of the selector boxes. In a very short time, you can no longer make out any details on the page and it is not possible to select any selector anymore.
I made a short video to show the problem at: https://we.tl/t-BL3eAUfgaK
The link expires at 2024/01/24
Thanks a lot in advance for your tips!
BR
Ernesto
Installation
Windows7 PRO, Windows11
WordPress 6.4.2
SiteOrigin CSS: 1.5.9
Used browsers: FireFox, Chrome
Hi Ernesto
Unfortunately, this is a new one for me.
It sounds like you’ve already tested the issue across two computers.
– Does the issue persist when logged in using a private browsing window? That’ll help rule out browser extensions and browser caching.
– Are there any console errors present in red text? Here is how you can check.
– If you get to this item, it’s worth running a quick plugin conflict test. Does the issue persist with only SiteOrigin CSS activated?
Hi Andrew,
below are my answers:
– Does the issue persist when logged in using a private browsing window? That’ll help rule out browser extensions and browser caching.
No, the issue persists
– Are there any console errors present in red text? Here is how you can check.
Following the error appeared in the console;
Uncaught TypeError: i.padding is not a function
highlight https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
jQuery 2
each
each
highlight https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
setHoverEl https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
initialize https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
jQuery 2
dispatch
handle
c https://www.astrolive.ch/cdn-cgi/scripts/7d0fa10a/cloudflare-static/rocket-loader.min.js:1
– If you get to this item, it’s worth running a quick plugin conflict test. Does the issue persist with only SiteOrigin CSS activated?
Yes, it seems to have no influences
Please let me know if you need more informations/tests
Bye
Ernesto
Hi Ernesto
Thanks for the detailed reply.
– Is there any change if you temporarily deactivate all WP Rocket functionality?
– Is there any change if you temporarily switch to a default theme like Twenty Nineteen? That’ll be an extension of the plugin conflict test done earlier.
Hi Andrew,
below my answers:
– Is there any change if you temporarily deactivate all WP Rocket functionality?
No and I can confirm that the problem was already present before I installed plugins to speed up the site (Super Page Cache for CloudFlare, Optimole)
– Is there any change if you temporarily switch to a default theme like Twenty Nineteen? That’ll be an extension of the plugin conflict test done earlier.
I tried installing twenty twentyfour-theme but there is no change. Exactly the same thing happens.
and following a list with all installed and activated plugins:
– All In One WP Security
– Astrological calender (self made)
– Category Posts Widget
– Classic Editor
– Classic Widgets
– Easy Table of Contents
– Image optimization service by Optimole
– Page Builder by SiteOrigin
– Planetary Position
– Rank Math SEO
– Recent Posts Widget With Thumbnails
– SiteOrigin CSS
– SiteOrigin Widgets Bundle
– Smart Slider 3
– SSL Insecure Content Fixer
– Super Page Cache for Cloudflare
– Ultimate Form Builder Lite
– WooCommerce
– Zodiacal period (self made)
I look forward to hearing from you
bye
Ernesto
Hi Ernesto,
Thank you for all of the information you’ve posted. Unfortunately, I’m struggling to replicate this issue. Could you create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
Private Snippet
Navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and Private Snippet for the email address. Ensure you’ve selected Administrator. Please set a password and send it to Private Snippet.
Once we have resolved this thread, feel free to delete our account.
Kind regards,
Alex
Hi Alex,
ok, done!
Bye
Ernesto