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SIteOrigin CSS, problem by editing

Open 6 replies pluginplugin-siteorigin-cssquestion
Ernesto Serpagli
2 years ago · Last reply by Ernesto Serpagli 2 years ago

Hallo Andrew,

if I navigate with the cursor (without clicking) on the page I am editing, the screen will be gradually saturated from the colored highlighting of the selector boxes. In a very short time, you can no longer make out any details on the page and it is not possible to select any selector anymore.

I made a short video to show the problem at: https://we.tl/t-BL3eAUfgaK
The link expires at 2024/01/24

Thanks a lot in advance for your tips!

BR
Ernesto

Installation
Windows7 PRO, Windows11
WordPress 6.4.2
SiteOrigin CSS: 1.5.9
Used browsers: FireFox, Chrome

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Replies

6
  1. Andrew Misplon Staff 2 years, 26 days ago

    Hi Ernesto

    Unfortunately, this is a new one for me.

    It sounds like you’ve already tested the issue across two computers.
    – Does the issue persist when logged in using a private browsing window? That’ll help rule out browser extensions and browser caching.
    – Are there any console errors present in red text? Here is how you can check.
    – If you get to this item, it’s worth running a quick plugin conflict test. Does the issue persist with only SiteOrigin CSS activated?

  2. Ernesto Serpagli 2 years, 24 days ago

    Hi Andrew,
    below are my answers:

    – Does the issue persist when logged in using a private browsing window? That’ll help rule out browser extensions and browser caching.
    No, the issue persists
    – Are there any console errors present in red text? Here is how you can check.
    Following the error appeared in the console;
    Uncaught TypeError: i.padding is not a function
    highlight https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
    jQuery 2
    each
    each
    highlight https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
    setHoverEl https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
    initialize https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
    jQuery 2
    dispatch
    handle
    c https://www.astrolive.ch/cdn-cgi/scripts/7d0fa10a/cloudflare-static/rocket-loader.min.js:1

    – If you get to this item, it’s worth running a quick plugin conflict test. Does the issue persist with only SiteOrigin CSS activated?
    Yes, it seems to have no influences

    Please let me know if you need more informations/tests

    Bye
    Ernesto

  3. Andrew Misplon Staff 2 years, 24 days ago

    Hi Ernesto

    Thanks for the detailed reply.

    – Is there any change if you temporarily deactivate all WP Rocket functionality?

    – Is there any change if you temporarily switch to a default theme like Twenty Nineteen? That’ll be an extension of the plugin conflict test done earlier.

  4. Ernesto Serpagli 2 years, 23 days ago

    Hi Andrew,

    below my answers:

    – Is there any change if you temporarily deactivate all WP Rocket functionality?
    No and I can confirm that the problem was already present before I installed plugins to speed up the site (Super Page Cache for CloudFlare, Optimole)

    – Is there any change if you temporarily switch to a default theme like Twenty Nineteen? That’ll be an extension of the plugin conflict test done earlier.
    I tried installing twenty twentyfour-theme but there is no change. Exactly the same thing happens.

    and following a list with all installed and activated plugins:
    – All In One WP Security
    – Astrological calender (self made)
    – Category Posts Widget
    – Classic Editor
    – Classic Widgets
    – Easy Table of Contents
    – Image optimization service by Optimole
    – Page Builder by SiteOrigin
    – Planetary Position
    – Rank Math SEO
    – Recent Posts Widget With Thumbnails
    – SiteOrigin CSS
    – SiteOrigin Widgets Bundle
    – Smart Slider 3
    – SSL Insecure Content Fixer
    – Super Page Cache for Cloudflare
    – Ultimate Form Builder Lite
    – WooCommerce
    – Zodiacal period (self made)

    I look forward to hearing from you

    bye
    Ernesto

  5. Alex S Staff 2 years, 23 days ago

    Hi Ernesto,

    Thank you for all of the information you’ve posted. Unfortunately, I’m struggling to replicate this issue. Could you create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    Private Snippet

    Navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and Private Snippet for the email address. Ensure you’ve selected Administrator. Please set a password and send it to Private Snippet.

    Once we have resolved this thread, feel free to delete our account.

    Kind regards,
    Alex

  6. Ernesto Serpagli 2 years, 23 days ago

    Hi Alex,

    ok, done!
    Bye
    Ernesto

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