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Site origin widgets bundle not working after update

Good day, I have recently had issues updating this website – www.printsquad.co.za
I first updated the page builder, site origin css and then the widgets bundle last. After updating each one I checked to see if I was still have the same issue and only after I updated the widget bundle did the error occur – the error I am having is when I want to edit the front page it says this: This block has encountered an error and cannot be previewed. Is there a fix for this?
I also noticed that on firefox the blog carousel does not display correctly from left to right, it now displays under one another. When viewing in a chrome browser is shows the carousel.

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  1. 1 year, 5 months ago Andrew Misplon Hi, I Work Here

    Hi Deon

    Are you perhaps able to recover the block? There is a menu, three vertical dots on the right, hopefully, a recovery link in there.

    The carousel is looking good on my end in Chrome, Firefox, and Safari. Can you perhaps try a private browsing window in Firefox or perhaps clear your site from the Firefox cache?

  2. 1 year, 5 months ago deoncol

    Hi Andrew, thank you for the speedy response. I am unable to recover the block, I do not see that option. I have not updated to WP 5.5 yet, should I attempt that?
    I just rolled back the widgets bundle, page builder plugin, siteorigin css as well and I am still having the same problem. The carousel however came right after rolling back, but still showing – This block has encountered an error and cannot be previewed, when I try to edit the front page. All other pages still show the site origin page builder.

  3. 1 year, 5 months ago Andrew Misplon Hi, I Work Here

    Thanks for the update. The carousel was recently revamped which means the support assets and styles were changed. It’s very likely that a local browser caching issue caused the problem. A hard refresh or clearing the cache should resolve it. All was normal in Firefox when I checked.

    Upgrading to 5.5 won’t resolve the block issue I don’t think. Please, try a quick plugin conflict test. Does the block issue resolve if you temporarily deactivate all non-SiteOrigin plugins?

  4. 1 year, 5 months ago deoncol

    I have deactivated all non site origin plugins and no change. When I start deactivating Site origin plugins these are the results
    1. Deactivate site origin page builder – You site doesnt include support for the siteorigin-panels/layout-block. You can leave this block intact or remove it entirely.
    2. Deactivate site origin widget bundles the same message appears when trying to edit the page.
    After typing ALL of this, I decided to go look at the Page Builder settings. I had a look at Layout Block Default Mode and change that from Preview to Edit and now I can see the site origin editor block!
    I have also updated to the latest plugins and seems to be fine as well.
    Thank you for time and assistance with regards to this. All seems to be working now!

  5. 1 year, 5 months ago Andrew Misplon Hi, I Work Here

    Super, that’s great to hear. If any follow-up questions arise, please, let us know.

    Cheers for now :)

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