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sidecart keeps opening by itself in North Theme

9 years ago · Last reply by Alex S 9 years ago

Side-cart keeps opening by itself and blurring the entire screen, making many users unhappy..
Here is screenshot. http://prntscr.com/doqcz7

It appears, as if side-card widget click is emulated in browser, even through there is no click.
I disabled all plugins, but still the issue continues

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Replies

3
  1. Alex S Staff 9 years, 1 month ago

    Hi Tech,

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. Alex S Staff 9 years, 1 month ago

    Hi Tech,

    Unfortunately, the theme you’re using is actually a different theme to SiteOrigin North. Due to our unfamiliarity with this theme, we’re not really able to assist with this issue. As such, I would recommend getting in contact with the theme developers for support. Sorry mate. :(

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