Raws and widgets color selector issue

Open 9 replies bug-reportpluginplugin-page-builder
Olivier Lemoigne
8 months ago · Last reply by Andrew Misplon 7 months ago

Hi everyone
I have a problem with the background color sélector into the rows and vidgets parameters.
There is no field displayed to select a ‘#hex-color’!? Just a color wheel, which isn’t precise.
Something to do?
Thanks

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Replies

9
  1. Andrew Misplon Staff 8 months, 18 hours ago

    Hi Olivier

    Thanks for posting your question.

    When editing a row you should see a field in the DesignBackground Color section as follows. If you aren’t seeing the field in my screenshot, please take a screenshot of the Row Styles > Design > Background Color setting, upload it to WeTransfer.com, Dropbox or any online location and share the link. I’ll take a look and go from there.

  2. Olivier Lemoigne 7 months, 25 days ago

    Hi Andrew
    Here is the screenshot of the Row Styles > Design > Background Color setting.
    idem in the widget > Design > Background Color setting
    http://www.webstermedias.com/download/color-selector.png
    I use the last versions of:
    WP 6.8.1, (configured Multisite)
    OceanWP 4.1.0
    Ocean Extra 2.4.9
    SiteOrigin Page Builder 2.32.0
    SiteOrigin Widgets Bundle 1.69.0

    Thank you for your help because I need to use SO CSS to get the same bgcolor in different rows

  3. Andrew Misplon Staff 7 months, 25 days ago

    Hi Olivier

    Thanks for the screenshot. Does the issue persist if you try another browser?

  4. Olivier Lemoigne 7 months, 24 days ago

    Hi Andrew
    Yes I use to build with Chrome but it’s the same issue with FF, Opera and edge
    Thanks

  5. Andrew Misplon Staff 7 months, 24 days ago

    Thanks for the update. You can perhaps try testing with only Page Builder activated; all other plugins temporarily deactivated. If the issue persists, try temporarily switching to a default theme and testing with only Page Builder activated.

  6. Olivier Lemoigne 7 months, 24 days ago

    Thank you for your quick answer.
    I check it
    Have a nice day

  7. Andrew Misplon Staff 7 months, 24 days ago

    Sounds like a plan; please let me know how you get on. Hope you have good further too.

    Cheers
    Andrew

  8. Olivier Lemoigne 7 months, 24 days ago

    Bad news
    I look an old client site. Same config and no maintenance!
    and it’s OK?!
    The widgets versions > http://www.webstermedias.com/download/Back-oem.jpg
    WP: 6.2.6
    PHP: 7.3.33
    OceanWP 3.4.3

    Could WP Mulitisite be guilty?

  9. Andrew Misplon Staff 7 months, 24 days ago

    Not as far as I’ve ever seen. We run multi-site for our demos.

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