This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Purchased Vantage Premium for wrong site (test site)

Resolved 4 replies premiumthemetheme-vantage
wjwilson42
Started · Latest reply by Andrew Misplon

Hi, I just purchased the Vantage Premium, but realized I did so for the wrong website (a test site). Should I request a refund for that order # and then just re-purchase for my main site?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. wjwilson42

    Hello,

    Nevermind – I just uploaded the Vantage zip file into my main site……

    Thanks,

  2. Andrew Misplon Staff

    Hi wjwilson42

    Thanks for your support.

    Our licenses aren’t tied to a single domain. We just request that you run one license per production site. After installing on your new site just check that your order number is inserted under Settings > General in the SiteOrigin Order Number field. Please note that your order number is different to your PayPal receipt number, at not to be confused. If you need to retrieve your order number email from us, you can do so from here: https://siteorigin.com/orders/.

  3. wjwilson42

    Ok, thank you for the clarification !

  4. Andrew Misplon Staff

    For sure!

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread