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Purchased Vantage Premium for wrong site (test site)

Resolved 4 replies premiumthemetheme-vantage
wjwilson42
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi, I just purchased the Vantage Premium, but realized I did so for the wrong website (a test site). Should I request a refund for that order # and then just re-purchase for my main site?

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Replies

4
  1. wjwilson42 11 years, 1 month ago

    Hello,

    Nevermind – I just uploaded the Vantage zip file into my main site……

    Thanks,

  2. Andrew Misplon Staff 11 years, 1 month ago

    Hi wjwilson42

    Thanks for your support.

    Our licenses aren’t tied to a single domain. We just request that you run one license per production site. After installing on your new site just check that your order number is inserted under Settings > General in the SiteOrigin Order Number field. Please note that your order number is different to your PayPal receipt number, at not to be confused. If you need to retrieve your order number email from us, you can do so from here: https://siteorigin.com/orders/.

  3. wjwilson42 11 years, 1 month ago

    Ok, thank you for the clarification !

  4. Andrew Misplon Staff 11 years, 1 month ago

    For sure!

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