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Problems with carousel widget – showing vertically on some browsers

Open 3 replies pluginplugin-widgets-bundlequestion
Wojciech Puźniak
5 years ago · Last reply by Andrew Misplon 5 years ago

I was using this widget without changes for a long time. Just recently it started glitching, for a half second it was showing vertical and then going back to horizontal every time I refresh website. I checked on a different browser by my friend and at his computer it stays vertical at all time and doesn’t have a carousel features any more. How do I fix that?
This is the website, the carousel is right on top https://plantedaquarium-chicago.com/

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Replies

3
  1. Andrew Misplon Staff 5 years, 7 months ago

    Hi Wojciech

    Thanks for reaching out.

    Were you testing using IE11? If so, the issue has been resolved: https://github.com/siteorigin/so-widgets-bundle/pull/1078. The fix will be included in the next Widgets Bundle release.

  2. Wojciech Puźniak 5 years, 7 months ago

    Temporarily I switched to a different carousel. I was testing it on google chrome. I think I will stick to a different carousel plugin, I like it better and my website on phones works much faster. I did turn off all optimizing plugins one by one and cache plugins and minify etc, nothing helped. I went thru many solutions which were provided before. It happened just like that without me doing any changes. I think after the last wordpress and plugin updates. Thanks for the fast response

  3. Andrew Misplon Staff 5 years, 7 months ago

    Thanks for the update. I’m glad to hear you’re making progress.

    I can see that the SiteOrigin Post Carousel is showing JavaScript errors on your home page. If you wanted to diagnose the issue, you could start by following these steps:

    1. Clear all caching plugins and then temporarily deactivate all plugins except for the Widgets Bundle and Page Builder if you use it.
    2. Temporarily switch to a default theme like Twenty Nineteen.
    3. Check to see if you can establish a working baseline at this point.

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