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Post Update Hero Image problem

9 years ago · Last reply by Alex S 9 years ago

Hey guys,

I’ve just updated the Siteorigin Widgets Bundle and the Page builder plugin and now for some reason my homepage hero image slider isn’t showing up as full width, and is no longer responsive to mobile devices.

Please have a look on the link below:

http://www.regentsparkhealthcare.com/

Thank you for your help!

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Replies

4
  1. Alex S Staff 9 years, 7 months ago

    Hi PSBakh,

    Sorry for the delay! I’ve checked your website and the hero widget seems to be working now. Do you still need help with this? If so, we’ll jump right in and get this fixed asap.

  2. PSBakh 9 years, 6 months ago

    Hi Alex,

    So sorry for super late reply! I dont seem to be getitng notifications from this forum.
    I had reverted back to the old version of Page Builder at the time, however I’ve just updated the plugins and everything seems to be in order :)

  3. PSBakh 9 years, 6 months ago

    No, sorry, spoke too soon.

    The problem seems to be happening again on this site – http://www.regentsparkhealthcare.com/

    Is there some kind of setting I am missing?

  4. Alex S Staff 9 years, 6 months ago

    Hi PSBakh,

    I don’t seem to see the issue you’ve described. Please, try and replicate this issue again, and then could you please send me the contents of your console? Please refer to this guide (https://www.wickedlysmart.com/hfjsconsole/) on how to access your browser console.

    To clarify, you’re not missing a setting.

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