The + icon toggle on Accordian under Widgets Bundle Version 1.15.2 using WordPress 5.1 and Builder Version 2.10.2 shows ampersand instead of +. Any idea how to remedy this? It works fine with same site on localhost on my computer under Builder Version 2.10.1.
Plus toggle on Accordian is now & ampersand under Builder 2.10.2
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Hi Jennifer
Thanks for posting.
If you have any caching or optimization plugins installed, please try clearing them. If that doesn’t help, please send a URL to the page.
Thank you Andrew. I don’t have any caching or optimization plugins installed under WordPress. The site is set up by someone else on myhosting and I do not know if either of those are on the server/hosting package itself. The site is under development and is password protected right now, so sharing it would be problematic unless there is a way to privately communicate how to access it. I’m at a loss as to how to proceed to solve this issue without help. What I can see is that the & ampersand is referenced as “data” when I examine the html it in the Web Inspector. Can’t figure out where it’s reading that data from. Any suggestion appreciated.
Hi Jennifer,
We previously had a user who reported this issue was resolved by upgrading to a newer version of PHP. What version of PHP are you using? Can you please try upgrading to a newer version of PHP to see if that helps?
Ahh. The php is very out of date, 5.3.3 or slightly newer. I have been trying to get the site owner to get his host to update it to at least 7.2 for a week now. I can find no way to do it under the cpanel they use. My localhost install is running 7.2.1, and this it works as expected ( as well as other sites I manage), so that is most likely the issue. Thank you so much for helping me. If I get it resolved that way, I’ll post that here so others might find it as a solution in future.
Sounds like a plan :) All the best.