Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hi,
As above, it all works fine and I can get the settings to my desired outcome, but when I try and use it on the Home Page it just comes up with the shortcode text.
Suggestions please?
Thank you
Hi Below,
Would it be possible for you to send me an export for your homepage? To do this open up the page with the widget and click layout in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.
Hi Alex,
Thank you very much for your reply, I will try and do as you have suggested now. Will comment when I have.
Thank you!
And sorry for the initial slow reply!!
Here is the link https://u.teknik.io/NPjHf.json hopefully I have followed your instructions correctly.
Thanks again!
Hi BelowTheBush,
It’s okay. I don’t see anything wrong with your page settings.
Can you temporarily add the parallax back to your front page and send me a link to it?
http://libertyfemale.com/ Here is the home page but you will need to log in to view it as I currently don’t have it live, how does that work?
Thank you!
Hi BelowTheBush,
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? To clarify, an account will allow us to bypass the under construction gate.
This is a private message.
This is a private message.
Done – let me know if any problems with that or you need me to do anything else.
Cheers!
Hi BelowTheBush,
Can you please try updating Vantage Premium? I ask as I temporarily changed the theme and the shortcode worked correctly (which is odd).
By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard (please refer to the support tab). Please reference this thread and include your SiteOrigin order key in the email.
Ah thank you! Sorry I don’t know what the siteorigin order key is though? Can’t seem to find anything on my emails. I have now updated my vantage version though – but still can’t seem to work the home page parallax (also lost the colour scheme on my widgets but no biggie I think I have the colour codes written down)
Thank you
Hi BelowTheBush,
You can find your order key by navigating to WP AdminAppearanceCustomize, Theme SettingsPremium or by filling out this form with the email used during purchase.
Okay, so I worked it out – it’s the post loop that’s causing this issue. I’ll log this as a bug. In the meantime, you’ll need to use a different widget to display the posts on your homepage. Based on your structure, I would recommend the Blog Widget which is included in the third party Widgets for SiteOrigin plugin. Once installed, please navigate to WP AdminPluginsSiteOrigin Widgets and activate the Inked Blog widget and then replace the Post loop with this widget.
Sorry about this!
I see, Ok so on any page where I want to use parallax, I cannnot use Post loop. Ok I have changed it as you have suggested thanks. I will have a play around with the settings before deleting my home page Post loop, as I am using it as a comparison.
Shall I now delete that added account?
Thank you
Hi BelowTheBush,
Sorry about this! :(
Yes, please delete the account.
No worries at least I know now, appreciate all of your help thanks very much! :)