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Parallax Row

Open 9 replies pluginplugin-page-builderquestion
Alyssa Alexander
2 years ago · Last reply by Andrew Misplon 2 years ago

Thank you in advance for any assistance!

I’m working on a page on my website I haven’t messed with in awhile. At some point it reverted to classic editor, although I swear I had used Page Builder rows/widgets when I set it up. It was probably an update, or I deactivated the plugin at one point, or something similar.

I’m trying to update/edit the page, and I can’t find the parallax setting for a row that I recall using previously. Documentation and forum search indicates it should be in the design section for the row, but even following the instructions, I can’t find the setting.

Did this move to premium, or am I just an idiot. :)

Thank you,

Alyssa

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Replies

9
  1. Andrew Misplon Staff 2 years, 12 days ago

    Hi Alyssa

    Sorry to hear about the hassles. When editing a row, you’ll find the Background Image setting in the Design section. Once you’ve added an image, the Background Image Display dropdown will be available.

  2. Alyssa Alexander 2 years, 4 days ago

    Thanks for your response, Andrew! Much appreciated.

    I’ve updated every plugin and theme (there are only 2 themes). I’ve tried creating a new page, using an old pic, uploading a new pic. Image Display is not an option.

    The options I have are size, overlay and opacity, along with borders, etc. There’s nothing about parallax.

  3. Andrew Misplon Staff 2 years, 4 days ago

    Hi, thanks for the update. It’s possible your theme is removing options. Here is what I see using our SiteOrigin Corp theme without SiteOrigin Premium installed:

    https://siteorigin.com/wp-content/uploads/2024/02/parallax.png

  4. Alyssa Alexander 2 years, 3 days ago

    It must be the theme, then. This is what I see:

    https://www.alyssa-alexander.com/wp-content/uploads/2024/02/Screenshot-2024-02-15-140112.png

    I’ll fiddle with a different theme and see if that changes things.

    Thanks, Andrew!

  5. Andrew Misplon Staff 2 years, 3 days ago

    Thanks for the screenshot. What version of SiteOrigin Page Builder are you using?

  6. Alyssa Alexander 2 years, 3 days ago

    Version 2.29.4 with WordPress 6.4.3 and PHP 7.4.33. Everything seems to be up to date.

  7. Andrew Misplon Staff 2 years, 3 days ago

    Thanks. You can perhaps try temporarily switching to a default theme like Twenty Nineteen to see if the row options change.

  8. Alyssa Alexander 2 years, 3 days ago

    I switched it to Vantage (which was the other theme installed.) The option is there now, so it was definitely the Sydney theme. Thanks, Andrew. I’ll play around with Vantage and see if I get the site to overall look the way I want.

    Appreciate the help and suggestions!

  9. Andrew Misplon Staff 2 years, 3 days ago

    Sounds good. Thanks!

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