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Parallax not working

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Hi – parallax-effect has not been working since version 2.12.4.
It regards more than one site.
My version of WP is Version 5.8.1

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  1. 3 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi

    Thanks for reaching out.

    Do you have a public URL where we can take a look at what’s going on?

  2. 3 years, 8 months ago kjellerupbiz

    Yes I do: https://www.nordborgbio.dk/

    I have Smart Slider 3 installed, by the way, which in some cases also seems to be affected.

    Thanks

  3. 3 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update.

    There are JavaScript errors present in the console. If you’d like to view those errors you can do so using your browser: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. I’m not sure how the Leaflet JS mentioned in the error is being introduced. When able, please, try seeking a working baseline:

    * Temporarily deactivate all plugins except for Page Builder and Smart Slider. Does the issue persist?
    * If the issue persists, temporarily change to a default theme like Twenty Nineteen leaving only Page Builder and Smart Slider activated. Does the issue persist?

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