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pages load weird; see lower images first before correct images settle

Hi! I’m using PageBuilder with North theme, and I notice whenever I open pagebuilder pages in my site, I always first see other images from the page trying to load – real quick, but since they are colored it’s very obvious … then the page seems to ‘settle’ and it looks the way it’s supposed to, with the top images showing on top (versus the flashing-by-real-quick images are from lower within the page trying to load)

Can anyone help me fix this? My site: happyhealthyfactoids.com <– home page; click on header to get to Home page…you can see what I'm talkning about.

Thanks!

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  1. 8 years, 28 days ago Andrew Misplon
    Hi, I Work Here

    Hi Barb

    Your page loads seems normal on my side. Which browser are you testing with?

  2. 8 years, 28 days ago Barb

    I’m using chrome… what are you using? I’m curious

  3. 8 years, 27 days ago Andrew Misplon
    Hi, I Work Here

    Chrome too. Which pages are you seeing a problem with besides the home page?

  4. 8 years, 26 days ago Barb

    My test home page (currently a sub-menu under main menu Products tab): http://happyhealthyfactoids.com/pb-real-home-page/

    At this point, jumping seems much less than it was. I’ve inserted the following css code per a different support request [it’s now closed]

    @media (min-width: 489px){
    .site-branding {
    height: 131px;
    }

    #panel-553-0-0-0 .so-widget-sow-hero {
    min-height: 387px;
    }
    }

    The above code seemed to help a lot, plus an explanation that the underlying issue is related to something called ‘DOM” (I think I remember that phrase right), which is some kind of internet software/process of page loading <– I'm writing this explanation not for you, Andrew, but for my fellow members who may want to know this if they're interested in this thread). Also – I update many of my images on this test home page from 'hero images' to regular images. Can't tell which of these changes made the most difference, but … overall 'jumpiness' is greatly reduced now. Oh, I also changed top hero image size to a height of "50% of 387px" – don't know if that helped; I did that for page appearrance, not jumpy-or-not reasons. Still, if you check this new 'test home page' link on my site, on my end I see the 2nd row of images pop up first before screen settles…correctly. If there is any way to stop ALL jumping, without losing load speed, I'm still interested. Thanks!

  5. 8 years, 26 days ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update.

    The Positively Healthy image does load before the New Two Step Process row, I see that. Unfortunately, there isn’t anything I can do from a support side to change the DOM order. What I’ll do is log a general issue report to ask our devs to ensure the DOM load order matches the visual order.

    I doubt you’re on a slow connection, mine isn’t amazing but decent, the faster the connection the less this is noticeable.

  6. 8 years, 25 days ago Barb

    I appreciate your information, Andrew, plus the fact that you will go ahead and add this to the general issues log. I consider this question / thread closed from my perspective – thank you so much for staying with this to get me to this understanding.

    Take care –

    Barb

  7. 8 years, 24 days ago Andrew Misplon
    Hi, I Work Here

    For sure :) Thanks for your understanding.

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