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PageBuilder Tab doesn’t show up

Open 5 replies pluginplugin-page-buildertechnical
Bernd Grosche
Started · Latest reply by Andrew Misplon

I have the same problem as in the threat from:
By Florian Laßnig, 2 days ago. Last reply by Andrew Misplon, 2 days ago.

Could you please give me additional help?
Up until a few days ago everything went smoothly, but now I suddenly can no longer create posts in PageBuilder,
let alone duplicate or similar.

WordPress is up to date, plug-ins are up to date.

I would like to upgrade to the premium version, but before that I should be sure that everything works.

With sunny greetings from the Black Forest / Germany.

Bernd G.

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Replies

5
  1. Andrew Misplon Staff

    Hi Bernd

    Thanks for reaching out.

    Try temporarily deactivating all non-SiteOrigin plugins. In this state, does the issue resolve?

  2. Bernd Grosche

    Hello Andrew,
    thank you for the quick feedback.
    I have deactivated all non-SiteOrigin plugins.
    Unfortunately without success.
    I’m done.
    Maybe I should uninstall the SiteOrigin plugins and reinstall them?

  3. Andrew Misplon Staff

    Thanks.

    You can try re-installing SiteOrigin plugins, it’s a quick process so worth a go.

    Please, also try temporarily deactivating all plugins not authored by SiteOrigin and at the same time switch to a default theme like Twenty Nineteen, does the issue resolve in this state?

  4. Bernd Grosche

    Hi there,
    Everything is all right again.
    I uninstalled all SiteOrigin plugins and reinstalled them.
    Now everything is back to normal.
    Thank you very much

  5. Andrew Misplon Staff

    Super, really glad to hear all is back to normal now. If questions arise in the future, please, let us know.

    Cheers for now :)

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