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PageBuilder Tab doesn’t show up

Open 5 replies pluginplugin-page-buildertechnical
Bernd Grosche
6 years ago · Last reply by Andrew Misplon 6 years ago

I have the same problem as in the threat from:
By Florian Laßnig, 2 days ago. Last reply by Andrew Misplon, 2 days ago.

Could you please give me additional help?
Up until a few days ago everything went smoothly, but now I suddenly can no longer create posts in PageBuilder,
let alone duplicate or similar.

WordPress is up to date, plug-ins are up to date.

I would like to upgrade to the premium version, but before that I should be sure that everything works.

With sunny greetings from the Black Forest / Germany.

Bernd G.

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Replies

5
  1. Andrew Misplon Staff 6 years, 7 days ago

    Hi Bernd

    Thanks for reaching out.

    Try temporarily deactivating all non-SiteOrigin plugins. In this state, does the issue resolve?

  2. Bernd Grosche 6 years, 7 days ago

    Hello Andrew,
    thank you for the quick feedback.
    I have deactivated all non-SiteOrigin plugins.
    Unfortunately without success.
    I’m done.
    Maybe I should uninstall the SiteOrigin plugins and reinstall them?

  3. Andrew Misplon Staff 6 years, 6 days ago

    Thanks.

    You can try re-installing SiteOrigin plugins, it’s a quick process so worth a go.

    Please, also try temporarily deactivating all plugins not authored by SiteOrigin and at the same time switch to a default theme like Twenty Nineteen, does the issue resolve in this state?

  4. Bernd Grosche 6 years, 6 days ago

    Hi there,
    Everything is all right again.
    I uninstalled all SiteOrigin plugins and reinstalled them.
    Now everything is back to normal.
    Thank you very much

  5. Andrew Misplon Staff 6 years, 6 days ago

    Super, really glad to hear all is back to normal now. If questions arise in the future, please, let us know.

    Cheers for now :)

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