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Sub-menu closes too quickly

premiumthemetheme-vantage · By Shadoe · · Reply by Andrew Misplon

I’ve been trying a variety of things, but is there a way to adjust the speed of the hover on the sub-menu? I try to click on an item and it disappears. This is happening in Firefox. Thanks. URL: http://www.shadoefire.com

Footer below….footer?

themetheme-vantage · By trailerparkboy · · Reply by Andrew Misplon

Hello, My client’s site is using the black footer widget area for a video and optin form. Is it possible to add another row below in this same black footer area, so I can add some navigation links? I’m guessing…

Update losses Premium Edition.

themetheme-vantage · By Grant Thompson · · Reply by Grant Thompson

Hi my website was a vantage premium site until recently. The code I had on my settings page has disappeared and now in theme settings there is a premium code field. Mine is empty and it says please refer to…

Issue Sorted!

themetheme-vantage · By Patrick · · Reply by Greg Priday

I would like to thank Greg for such speedy successful help! I am very thankful to come into association with a team of responsive professionals! Thank you for you great assistance and support!

Update 2.3.1 file empty

themetheme-vantage · By Don Fradlis · · Reply by Don Fradlis

Trying to update to the new version 2.3.1, system get’s an error while trying to update and then defaults to maintenance mode. Please note, I have a premium version but unable to locate the order number. When looked at the…

Vantage Update Failed

themetheme-vantage · By Patrick · · Reply by Greg Priday

I was trying to update my premium Vantage then as prompted to, but it continue to receive this message “Briefly unavailable for scheduled maintenance. Check back in a minute.” It locks me out for several minutes. I also receive an…

Vantage Theme Update to 2.3.1 Failed

premiumthemetheme-vantage · By DirectorVideo · · Reply by Greg Priday

I updated to WordPress Version 4.1.1 and was then prompted to update the Vantage Theme. The update failed. This is the update message: Downloading update from http://updates.siteorigin.com/premium/vantage/vantage.2.3.1.zip?action=download&order=xxxxxx… Unpacking the update… Installing the latest version… Enabling Maintenance mode… The package could…

Resize Logoc

themetheme-influence · By Gabriele Pennacchia · · Reply by Greg Priday

Hi, I have a problem with the logo, how do I set a resize responsive? Thank You, Gabriele URL: http://centrosubmarlin.it

Exporting

pluginplugin-page-builder · By hashir · · Reply by Greg Priday

Hi I have a site build with page builder. This site is a part of a wordpress multisite. I have to export it to a wordpress installed at a different server. Can you suggest how to do that? I tried…

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