Support Forum

Get help from the community and our team. Browse threads or start a new one.

Start New Thread

Sub-menu closes too quickly

premiumthemetheme-vantage · By Shadoe · · Reply by Andrew Misplon

I’ve been trying a variety of things, but is there a way to adjust the speed of the hover on the sub-menu? I try to click on an item and it disappears. This is happening in Firefox. Thanks. URL: http://www.shadoefire.com

Footer below….footer?

themetheme-vantage · By trailerparkboy · · Reply by Andrew Misplon

Hello, My client’s site is using the black footer widget area for a video and optin form. Is it possible to add another row below in this same black footer area, so I can add some navigation links? I’m guessing…

Update losses Premium Edition.

themetheme-vantage · By Grant Thompson · · Reply by Grant Thompson

Hi my website was a vantage premium site until recently. The code I had on my settings page has disappeared and now in theme settings there is a premium code field. Mine is empty and it says please refer to…

Issue Sorted!

themetheme-vantage · By Patrick · · Reply by Greg Priday

I would like to thank Greg for such speedy successful help! I am very thankful to come into association with a team of responsive professionals! Thank you for you great assistance and support!

Update 2.3.1 file empty

themetheme-vantage · By Don Fradlis · · Reply by Don Fradlis

Trying to update to the new version 2.3.1, system get’s an error while trying to update and then defaults to maintenance mode. Please note, I have a premium version but unable to locate the order number. When looked at the…

Vantage Update Failed

themetheme-vantage · By Patrick · · Reply by Greg Priday

I was trying to update my premium Vantage then as prompted to, but it continue to receive this message “Briefly unavailable for scheduled maintenance. Check back in a minute.” It locks me out for several minutes. I also receive an…

Vantage Theme Update to 2.3.1 Failed

premiumthemetheme-vantage · By DirectorVideo · · Reply by Greg Priday

I updated to WordPress Version 4.1.1 and was then prompted to update the Vantage Theme. The update failed. This is the update message: Downloading update from http://updates.siteorigin.com/premium/vantage/vantage.2.3.1.zip?action=download&order=xxxxxx… Unpacking the update… Installing the latest version… Enabling Maintenance mode… The package could…

Need faster, guaranteed help?

SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.