Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Had some issues with an old theme, had to reinstall all of my plugins, now I have noticed as I try to go back to edit a page, that the site origin editor is missing. Even when I create a site origin page it just keeps giving me this blank page template with no widgets or anything.
Hi, thanks for reaching out.
If possible, please, take a screenshot of what you’re seeing when creating a new page. Upload the screenshot to imgur.com or any sharing site and send us the link.
Thanks!
Thanks again for getting in touch. We’ve released an update for Page Builder. Please, give it a try and let us know how it goes.
Sorry for the delay on response, was out of office.
https://imgur.com/xHmntPx
Here is the link. I updated to the latest version and am still having the issue.
Thanks for the update. Does the Page Builder tab load if you temporarily deactivate all plugins except for Page Builder?
It does not. This is a page that was built strictly with the page builder widgets.
https://imgur.com/crtYxjD
Thanks. Please, extend the baseline test. Temporarily switch to a default theme like Twenty Nineteen. Temporarily deactivate all plugins except for Page Builder. Is the tab loading?