This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Page Builder not working after moving to Managed hosting

Resolved 3 replies pluginplugin-page-buildertechnical
Don Burnett
Started · Latest reply by Andrew Misplon

I am getting the following errors that are beyond my knowledge:

In the browser console:

JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
ReferenceError: Backbone is not defined
siteorigin-panels-24.min.js:2:7090
ReferenceError: _ is not defined
posts-selector.min.js:1:9
JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff

    Hi Don

    Thanks for posting, sorry we weren’t able to reply sooner. Hopefully, you’ve been able to resolve. Backbone is part of WordPress so this hints to core files being missing. You could test this theory out with a manual FTP update of the WP files: http://www.wpbeginner.com/wp-tutorials/how-to-manually-update-wordpress-using-ftp/

  2. Don Burnett

    Thanks Andrew. Did a manual update, and good to go! Thanks!

  3. Andrew Misplon Staff

    Winning! Thanks for the update.

    All the best.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread