Home>Support>Page Builder full width stretch no longer working

Page Builder full width stretch no longer working

Before the latest update of wordpress sept 2015 the page builder full width stretch was working perfectly and i was able to make images and other content go edge to edge. Now the full width option seems to be ineffective and the sites i have used it on have now all resorted to default width un able to get out of there container. please examples here –

http://artificialgrassscotland.direct the first image you see is using revolution slider and thus has remained full width but scroll down to find all other parts of that page and in other pages no longer true full width.

Same again on this site – http://redgateinn.co.uk you can see here the very first image is not full width and should be same goes for every other page with a top static image.

I hope you can help very best regards

Dakine

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  1. 6 years, 4 months ago Dakine1981

    so far we have used this to fix the problem –

    Page builder full width fix –

    @media all and (min-width: 1200px) {	.container {		width: 100%;		padding-right: 0;		padding-left: 0;	}		.col-md-12 {		width: 100%;		padding-left: 0;		padding-right: 0;	}		.textwidget {		width: 95%;		margin: 0 auto;	}		.menu-scot-turf-menu-1-container {		width: 98%;		margin: 0 auto;	}		.panel-grid {		width: 100%;	}		.panel-grid {		margin-left: 0 !important;		margin-right: 0 !important;	}}
  2. 6 years, 4 months ago Andrew Misplon Hi, I Work Here

    Hey Dakine :)

    Thanks for reaching out.

    Any chance you can email me a copy of this theme so we can test locally? If the file is big can you upload somewhere like Dropbox public folder and send the link?

    Private Snippet

    Thanks :)

  3. 6 years, 4 months ago Private Message - Dakine1981

    This is a private message.

  4. 6 years, 4 months ago Private Message - Andrew Misplon Hi, I Work Here

    This is a private message.

  5. 6 years, 4 months ago Private Message - Dakine1981

    This is a private message.

  6. 6 years, 4 months ago Andrew Misplon Hi, I Work Here

    Thanks, I’ll pickup that email ASAP.

  7. 6 years, 4 months ago Andrew Misplon Hi, I Work Here

    Thanks Dakine. For now you’ll need to use your hotfix in a Custom CSS field. I’m going to run this past Greg tomorrow and log as a bug. We’ll try develop something that can beat this theme’s container in the next Page Builder update.

  8. 6 years, 4 months ago Dakine1981

    that would be great as i use the page builder on a lot of sites in this way and would love to be able to continue using it this way thanks loads

  9. 6 years, 4 months ago Andrew Misplon Hi, I Work Here

    For sure. Page Builder uses the magic of negative margins to jump out of the site content container and achieve full width in any theme. We’d need to take a look at what’s happening in this theme and why Page Builder is losing. I’ll come back to you when I have more. Thanks.

  10. 6 years, 4 months ago Private Message - Dakine1981

    This is a private message.

  11. 6 years, 4 months ago Andrew Misplon Hi, I Work Here

    Mmm interesting. We’ll check it out. Thanks!

  12. 6 years, 1 month ago miili

    Same issue here, images won’t scale to 100% of the page, nor does vertical scaling of the image work

    • 6 years, 1 month ago Andrew Misplon Hi, I Work Here

      Hi Miili

      We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.

      Page: New Thread

      If you’re a premium user, please be sure to enter your order number so we can properly prioritize your thread.

      If you post the link to your new thread here I’ll be happy to grab it.

      Thanks

  13. 6 years, 1 month ago Dakine1981

    hold on though were still having the same problem and is still un resolved, surly if this lady is having same issues you could kill two birds with one stone no?

  14. 6 years, 1 month ago Andrew Misplon Hi, I Work Here

    Hi Dakine1981

    Sorry to hear you’re still having trouble with this. I’m standing by to give @miili a hand in a new thread. Each WordPress installation is unique, as a result, we try stick to one user’s question per thread.

    Can you please, confirm a page that I can see the full width issue on? Thanks.

  15. 6 years, 1 month ago Dakine1981

    Thanks for getting back to me, I have used some CSS code to temporarily fix the issue but this is still not 100% perfect I would love to have the full ability to use the full width option via the plugin asap here is a page that even the code didn’t fix – http://redgateinn.co.uk/opening-times/ <http://redgateinn.co.uk/opening-times/&gt;

    Thanks again for your time.

    PS it was the latest update of WP that caused this problem if that helps

  16. 6 years, 1 month ago Andrew Misplon Hi, I Work Here

    Hi Dakine1981

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  17. 6 years, 1 month ago Dakine1981

    Thank you I have made you an Admin let me know that you have received this thanks again

  18. 6 years, 1 month ago Andrew Misplon Hi, I Work Here

    Unfortunately, no login details arrived. Please, send them manually using the Private Reply checkbox below.

    Thanks

  19. 6 years, 1 month ago Dakine1981

    Hi please find your login details here –

    Private Snippet

    Private Snippet

    let me know that this has worked ok

  20. 6 years, 1 month ago Andrew Misplon Hi, I Work Here

    The challenge is being created in your site’s custom CSS. Check the Custom CSS and locate:

    @media all and (min-width: 1200px) {
    	.container {
    		width: 100%;
    		padding-right: 0;
    		padding-left: 0;
    	}
    	
    	.col-md-12 {
    		width: 100%;
    		padding-left: 0;
    		padding-right: 0;
    	}
    	
    	.textwidget {
    		width: 95%;
    		margin: 0 auto;
    	}
    	
    	.menu-scot-turf-menu-1-container {
    		width: 98%;
    		margin: 0 auto;
    	}
    	
    	.panel-grid {
    		width: 100%;
    	}
    	
    	.panel-grid {
    		margin-left: 0 !important;
    		margin-right: 0 !important;
    	}
    }
    

    The reason the image isn’t full width is this rule:

    	.textwidget {
    		width: 95%;
    		margin: 0 auto;
    	}
    
  21. 6 years, 1 month ago Dakine1981

    Ah I see, feel free to edit the CSS to 100%

    However that is the code used to fix the site, it still doesn't explain why the plugin no longer works when hitting full width stretched or does it?

    Is it the theme that has created the problem?

    Massive thanks

  22. 6 years, 1 month ago Andrew Misplon Hi, I Work Here

    It explains the problem, yes. Try removing the specific rule I mentioned, you can always add it back if it causes issues elsewhere. The Custom CSS area will most likely be located at Appearance > Custom CSS.

  23. 5 years, 4 months ago Josh Wanner

    Last update made my siteorigin images stop being full-width stretched. I have all the same settings but my content won’t stretch the full width. I have margins and gutter and all that set to 0, and it set to fullwidth stretched.

    I can’t see what else I can do, I don’t know much about code, I’m just sticking to plugins for help creating my website

  24. 5 years, 4 months ago Josh Wanner

    Sorry, didn’t see the start a new thread link!

    • 5 years, 4 months ago Andrew Misplon Hi, I Work Here

      Hey Josh :) I’ll reply in your thread shortly.

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