Home>Support>Page Builder duplicating shortcode plugin

Page Builder duplicating shortcode plugin

We have installed our plugin on a clients website that uses SiteOrigin Page Builder.

When we view the page, it shows our plugin rendered twice within the page, even though the shortcode is only used once in the page.
If I change the page back to the stock wordpress editor, the plugin renders only once, as expected.

It seems to me as if the Page Builder is rendering the shortcode and storing it in the database, pre-rendered, As well rendering the shortcode on display of the page.

I have read a few articles on this forum about shortcodes not working, the response is always similar and says you need to make your plugin compatible with Page Builder.

Is there a guide or any information on how to make it compatible with Page Builder?

Thanks in advance

This is a free community support forum. Replies are not guaranteed. If you need professional email support, please purchase a SiteOrigin Premium license.

  1. 9 months, 26 days ago Alex S Hi, I Work Here

    Hi Alex,

    To clarify, we do store one version of the shortcode in a prerendered fashion but that’s not used on the frontend (it’s only visible on the backend).

    Is this a custom shortcode or is it a plugin? If it’s the latter, can you please link to it so I can check over the code? If it’s a custom shortcode, would it be possible for you to provide me with access so I can check over the code?

    Not really. It’s typically a case by case basis sort of thing – see what the cause is and react based on that.

  2. 9 months, 26 days ago Alex Ryder

    It is a custom short code for a plugin we wrote.

    Here is the link
    https://github.com/whytewaters/rtbs-plugin-wordpress/releases/download/4.1.0/rtbs-plugin-wordpress-php53-v4.1.0.zip

    I am assuming you can see my email address, can you email me and i will reply with some api keys for the plugin,
    i would rather not post them on a public forum

    Thanks

    Alex

  3. 9 months, 26 days ago Alex S Hi, I Work Here

    Hi Alex,

    Thanks. Please email the API keys to Private Snippet
    It’ll reply to this thread with the API keys but those replies will be private.

  4. 9 months, 25 days ago Private Message - Alex Ryder

    This is a private message.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More