Home>Support>Page Builder disappears when I activate Corp/Polestar theme.

Page Builder disappears when I activate Corp/Polestar theme.

The Page Builder tab disappears from the Page Editor when I implement a Site Origin recommended theme like Corp or Polestar, and then comes back when I activate a WP built-in theme.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 4 years, 1 month ago Andrew Misplon Hi, I Work Here


    Sorry for the hassle. This will be fixed in the next release of Page Builder (https://github.com/siteorigin/siteorigin-panels/issues/516).

    Your server is running PHP 5, if you can upgrade to PHP 7, please do so. This is an option in some hosting control panels. You could also contact your hosts and they could do it for you.

    You could also temporarily remove this function in inc/siteorigin-panels.php.



    Hopefully, one of these options is accessible to you. Upgrading your hosting package PHP version to 7.2 or just 7+ is often the easiest.

  2. 4 years, 1 month ago jdyates

    FYI, upgrading to 7.2 did not resolve the issue. However commenting out the afflicted lines seems to have done the trick. Thanks.

  3. 4 years, 1 month ago Andrew Misplon Hi, I Work Here

    Glad you were able to hotfix. The issue is then that the fileinfo extension isn’t enabled on your server. Sorry for the hassle. The next version of Page Builder will handle this in a way that doesn’t depend on that extension.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More