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  1. Andrew Misplon Staff 10 years, 8 months ago

    Hi Bloemadmin

    Sorry we weren’t able to reply sooner.

    Please confirm that the order number you’ve been using is:

    Private Snippet

    You can upgrade Vantage Free from Appearance > Vantage Premium > Already Paid? top right OR Appearance > Theme Settings > Premium. In the case of Theme Settings you’ll go to Dashboard > Updates to upgrade after inserting your order number.

    The email address used for your order was: Private Snippet

    If you ever need to retrieve your order info you can do so from: https://siteorigin.com/orders/.

    If automatically upgrading fails then you can upgrade manually. Here is the URL to download the premium ZIP file:

    Private Snippet

    Instructions for manually upgrading can be found here:

    https://siteorigin.com/basics/updating-theme-from-zip/

    Hope that helps :)

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