Home>Support>Modifying menu creates Skip to content error on site

Modifying menu creates Skip to content error on site

I want to rearrange menue links on my main top menu. When I do, it breaks the site, and makes the title main page say skip to content.

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  1. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    Hi, thanks for reaching out.

    After making a change at AppearanceMenus and saving, please, try the following.

    – If you’re using a caching or performance type plugin, clear it.
    – Temporarily deactivate all plugins.

    In the above state, does the issue persist?

  2. 2 months, 24 days ago scondron

    I did disable all plugins, and cleared all cashing after the error. I did not try disabling the plugins prior to making the change to the menu if that is what you mean?

  3. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    Thanks. If the issue persists with all plugins deactivated, please, send a link to the site and we’ll take a look.

  4. 2 months, 24 days ago scondron

    OK, I’m doing a backup before I try it again.. The site is sp-us.com <http://sp-us.com/&gt;.

  5. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    Perhaps SiteGround Optimizer is involved? Please, let us know when the menu/site breaks; we’ll take another look.

  6. 2 months, 24 days ago scondron

    Sg optimizer is on the site. I can disable that and word fence before doing the change? Or just disable all?

  7. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    If we could perhaps start out with the issue visible, that’ll be great.

  8. 2 months, 24 days ago scondron

    Ok, once the backup finishes ill just make a change to the menu and break it.

  9. 2 months, 24 days ago scondron

    OK, I made a slight change to the menu and it is broken now. Please have a look. sp-us.com <http://sp-us.com/&gt;

  10. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    Thanks. Is there an issue if you view your site in a private browsing window or if you log out of WP?

  11. 2 months, 24 days ago scondron

    Yes, in private it looks like this

  12. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    The SiteGround Optimizer CSS file that should contain all of your site’s combined CSS is empty.

  13. 2 months, 24 days ago scondron

    Not sure why… see attached

  14. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    Your site is referring to the file https://www.sp-us.com/wp-content/uploads/siteground-optimizer-assets/siteground-optimizer-combined-css-64f81ce308b3d279c87bce91979623bf.css but the file no longer exists. The menu change has most likely prompted the optimizer plugin to generate a new CSS file, the page source is still referring to the old file location.

  15. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    The support forum doesn’t support attachments. Thanks.

  16. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    If you refresh your page a few times, the issue should be resolved. The issue relates to the optimizer plugin, regeneration of the main CSS file and that file path being cached.

  17. 2 months, 24 days ago scondron

    OK, I disabled and re-enabled the CSS option in site ground optimizer. Do you think that is it?

  18. 2 months, 24 days ago scondron

    Thank you so much! I was killing so much time on that silly issue.

  19. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    No worries; glad we could take a look. I think the issue occurs briefly because the old CSS file path is being cached by your browser. Once that local browser cache clears, the new CSS file loads.

  20. 2 months, 24 days ago scondron

    perfect. Thanks so much

  21. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    Glad you’re making progress. Cheers for now.

    Andrew

  22. 2 months, 24 days ago scondron

    Actually still showing up. Hang tight

  23. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    It’s perhaps an issue you can run past SiteGround. They’d be in the best position to advise further. You can also try deactivating CSS aggregation or CSS combination, the setting is labeled differently by various plugin authors.

  24. 2 months, 24 days ago scondron

    Thank you will do.

  25. 2 months, 24 days ago Andrew Misplon Hi, I Work Here

    Sounds good.

    (The issue isn’t present when I view the site).

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