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Meta slider not responsive

11 years ago · Last reply by Andrew Misplon 11 years ago

Hi, I just upgraded to premium as I thought it would sort my problem with meta slider. It worked all day yesterday when installing it. I changed the slide images, but it still shows the old one. Also, it is much smaller that I set it for. What to do? Grateful for any help! Eva

URL: http://www.annimateo.se

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  1. Andrew Misplon Staff 11 years, 2 months ago

    Hi Eva

    Thanks for reaching out.

    I’m unfortunately unable to access your site at the moment. Meta Slider itself has a pro version but Vantage Free vs Premium doesn’t have an effect on the slider, they both integrate with the Meta Slider plugin, whether that be Meta Slider free or premium.

    Your slider showing a different version can be due to a few things.

    1. Check what slider you have set under Pages > Home Page: check Meta Slider drop down in right column VS what slider you have set under Appearance > Theme Settings > Home. They are the same setting but right now Pages > Home will take precedence over Appearance > Theme Settings. We’ll resolve this a future update.

    2. Caching, are you running a caching plugin? This could be the reason for seeing a different version logged in vs logged out.

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