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Masterhead displays Image twice on top of each other

Resolved 4 replies premiumthemetheme-vantage
10 years ago · Last reply by Dee 10 years ago

I am using the Vantage Premium Version: 2.4.4. The image in the masterhead displays twice horizontally and the social media icons are displayed on top of the image, and menu links work sometimes when viewed on a mobile device such as a smart phone or tablet. Everything display and functions properly on laptop or desktop.
Please look at url http://www.craftingnerd.com
Help and Thanks

URL: http://www.craftingnerd.com

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Replies

4
  1. Andrew Misplon Staff 10 years, 3 months ago

    Hi Nita

    Very sorry about the late reply. We work through a prioritized forum queue, and unfortunately it’s taken us some time to get to your thread.

    https://siteorigin.com/about/forum-thread-prioritization/

    Because it’s been a while since you posted this, would you mind letting us know if you still need help? If so, we’ll jump right in.

  2. Dee 10 years, 3 months ago

    No longer need your help. I post twice for help and I paid for a premium theme, but didn't get priority service. Not very happy with your service.

  3. Andrew Misplon Staff 10 years, 3 months ago

    Hi Dee

    Apologies for the delay. We, unfortunately, are behind in general at the moment. We’re definitely prioritising your thread over free users and premium users that have paid less. The initial delay was due to a general backlog which we’re working hard to resolve. If anything else comes up, please, feel free to email me directly on Private Snippet.

    All the best with your site.

  4. Dee 10 years, 3 months ago

    Thank you and best regards

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