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Lightbox not working

Resolved 5 replies premiumthemetheme-vantage
Malcolm Bailey
Started · Latest reply by Andrew Misplon

I’m using the Lightbox Plus Colorbox plugin, which I’ve used before in other themes, but it won’t work with Vantage. I also tried Simple Lightbox but that’s the same.

I have deactivated all other plugins, even including Page Bulder, as well as updating Vantage to v2.2.3, but still nothing. Any ideas?

URL: http://www.beattieselectrical.co.uk/commercial/

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Replies

5
  1. Andrew Misplon Staff

    Hi Malcolm

    Please run a few tests for us.

    1. Is there any change if you switch to a default theme like Twenty Fourteen?
    2. How are you inserting images/galleries? Via Visual/Text or via Page Builder.
    3. If via Page Builder what widget are you using?

    http://jetpack.me/support/carousel/ does work if you’re interested in checking out another option.

  2. Malcolm Bailey

    1. Same problem in Twenty Fourteen

    2. Page Builder or Visual – the result is the same in either.

    3. Using a Text widget in Page Builder, also the same using Black Studio’s Visual Editor when it’s activated.

    As it’s a new site with not too much done to it yet I’m tempted to uninstall WordPress and start again with a new installation, although it’s a last resort, I’d rather not do that.

  3. Andrew Misplon Staff

    Thanks for the feedback.

    1 and 2 mean this is unfortunately outside our wheel house, the plugin author would need to take a look.

    Have you considered the Jetpack alternative I mentioned.

  4. Malcolm Bailey

    Hi Andrew

    It seems both the Lightbox plugins, which have been fine in previous sites, probably haven’t been updated for Worpress 4. I found another one and it works fine.

    Many thanks for your time on this.

  5. Andrew Misplon Staff

    Thanks for coming back to me on this. Glad to hear you found a way forward there.

    All the best.

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