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Lightbox not working

Resolved 5 replies premiumthemetheme-vantage
Malcolm Bailey
11 years ago · Last reply by Andrew Misplon 11 years ago

I’m using the Lightbox Plus Colorbox plugin, which I’ve used before in other themes, but it won’t work with Vantage. I also tried Simple Lightbox but that’s the same.

I have deactivated all other plugins, even including Page Bulder, as well as updating Vantage to v2.2.3, but still nothing. Any ideas?

URL: http://www.beattieselectrical.co.uk/commercial/

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Replies

5
  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi Malcolm

    Please run a few tests for us.

    1. Is there any change if you switch to a default theme like Twenty Fourteen?
    2. How are you inserting images/galleries? Via Visual/Text or via Page Builder.
    3. If via Page Builder what widget are you using?

    http://jetpack.me/support/carousel/ does work if you’re interested in checking out another option.

  2. Malcolm Bailey 11 years, 4 months ago

    1. Same problem in Twenty Fourteen

    2. Page Builder or Visual – the result is the same in either.

    3. Using a Text widget in Page Builder, also the same using Black Studio’s Visual Editor when it’s activated.

    As it’s a new site with not too much done to it yet I’m tempted to uninstall WordPress and start again with a new installation, although it’s a last resort, I’d rather not do that.

  3. Andrew Misplon Staff 11 years, 4 months ago

    Thanks for the feedback.

    1 and 2 mean this is unfortunately outside our wheel house, the plugin author would need to take a look.

    Have you considered the Jetpack alternative I mentioned.

  4. Malcolm Bailey 11 years, 4 months ago

    Hi Andrew

    It seems both the Lightbox plugins, which have been fine in previous sites, probably haven’t been updated for Worpress 4. I found another one and it works fine.

    Many thanks for your time on this.

  5. Andrew Misplon Staff 11 years, 4 months ago

    Thanks for coming back to me on this. Glad to hear you found a way forward there.

    All the best.

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