Replies

5
  1. Alex S Staff 1 year, 10 months ago

    Hi Fred,

    Thanks for getting in touch. I’ve run a few tests and I’ve been able to identify what’s going on. I’ve prepared a fix and you can download it by clicking here.

    Before proceeding, do a backup.

    Navigate to PluginsInstalled Plugins, deactivate Page Builder by SiteOrigin, and then delete it. Scroll to the top of the page and click Add New, Upload Plugin. Upload siteorigin-panels.1.58.11-beta.zip and when prompted, activate it.

    Kind regards,
    Alex

  2. Fred 1 year, 10 months ago

    Thanks Alex for your expert help. It works fine now. Should I take updates to the plugin moving forward? I have the latest version installed on other sites that seem to work ok for now.

  3. Andrew Misplon Staff 1 year, 10 months ago

    Hi Fred, thanks for your help and understanding. The fix Alex has sent above will be included in the next Page Builder release.

  4. Fred 1 year, 10 months ago

    Thank you very much for the prenominal work that you folks do!

  5. Andrew Misplon Staff 1 year, 10 months ago

    Thanks for your kind reply and support; it’s most appreciated. Please let us know if any follow-up queries arise.

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