Getting the error message: There was a problem contacting our validation servers. Please try again later, or upgrade manually using the ZIP file we sent you after typing in incorrect validation key.
Incorrect error message
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Hi John
Please try in a bit and see if the issue continues. It usually means there is something on your hosting side that is blocking our attempt to update. If that fails you can retrieve your download link from here: https://siteorigin.com/orders/ and update manually: https://siteorigin.com/basics/updating-theme-from-zip/