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Images not Loading to Media Library Vantage Premium

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treagan
10 years ago · Last reply by Andrew Misplon 10 years ago

I never had this problem before. I am building a new site and trying to upload images…I used the lowest res pngs I could find. When it loads, it appears as a white box with a question mark. Could it be because I’m working on a test site that’s not published? This will be the real site’s url below…

URL: http://www.over50living.com

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5
  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi Treagan

    Sorry to hear you’ve run into a hassle.

    Try taking a look at this tutorial and see if it’s helpful:

    http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/.

  2. treagan 10 years, 5 months ago

    Hi, The instructions are for ftp. my hosting is html_public and I’m also on a mac. This doesn’t work.

  3. treagan 10 years, 5 months ago

    Just talked to hosting (GoDaddy) permissions are fine, also tried deactivating all plugins and that didn’t work either.

  4. treagan Private 10 years, 5 months ago

    This is a private message.

  5. Andrew Misplon Staff 10 years, 5 months ago

    Hi treagan

    Thanks for the update.

    Testing Vantage is a really quick check. Just switch over to a default theme like Twenty Fourteen and see if there is a change in the issue when testing it.

    Let us know how that goes.

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