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How to update Vantage theme?

Resolved 5 replies premiumthemetheme-vantage
alard
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi,
I have 2 websites that are running with Vantage Premium 2.4.2. and 2.1.2.
(I don’t really understand why the versions are not the same?)
I notice that there was no update for a long time. Is it normal?
Can I update wordpress 4.3 without risk?
Many thanks,
Valérie.

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Replies

5
  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi Valérie

    Thanks for reaching out.

    If your order number isn’t inserted at Appearance > Theme Settings > Premium the site won’t receive updates.

    All of our themes and plugins are compatible with 4.3.

    If you need to retrieve your order numbers, you can do so from here:

    https://siteorigin.com/orders/

    Hope that helps :)

  2. alard 10 years, 5 months ago

    Hi,
    Thanks for answering but I’m still having the same issue.
    here is a detailed status:
    i) On the first website (running under WP 4.2.4/Vantage2.4.2), despite having the proper order number inserted in “Appearance > Theme Settings > Premium”, I do not have any updates available. is Vantage 2.4.2 the latest version available?
    ii) on the second one (running under WP 4.1.7/Vantage 2.1.2), I’m even missing the “premium” option under Appearance > Settings. So that I can’t insert the order number…
    Not sure by the way that this old version of Vantage is compatible with WP 4.3?
    Thanks in advance.
    Valérie.

  3. Andrew Misplon Staff 10 years, 5 months ago

    Thanks for the update. Vantage 2.4.2 is current. No updates should show with that version running.

    http://updates.siteorigin.com/readme/vantage/

    For the second site go to the old Premium order field location. Settings > General > SiteOrigin Order Number and ensure it’s inserted there.

    (Ideally, both sites should be using a unique order number).

  4. alard 10 years, 5 months ago

    Thank you for your help! It works!

  5. Andrew Misplon Staff 10 years, 5 months ago

    Awesome :) Really glad to hear you made progress on this.

    All the best.

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