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how to update premium version ?

Open 10 replies premiumthemetheme-vantage
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi
I probably missed something here but I see update available for vantage premium (I currently run version 2.2) but i can’t update it thru wordpress.
Where can i download the last premium version?
thank you

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Replies

10
  1. Greg Priday Staff 11 years, 10 months ago

    Hi Julien

    Version 2.2 is the latest version of Vantage currently available. It’s strange that you can see an update still available. Do you by any chance have a caching plugin installed? It’s possible that the update information is being cached somewhere which is causing WordPress to tell you there’s an update available.

  2. Julien Jégard 11 years, 10 months ago

    thank you for your reply.
    I dont use cache plugin anymore. So it’s pretty weird. Maybe there is something messing up with my wordpress. This update issue + the YOAST SEO issue i still have… I keep searching.

  3. Andrew Misplon Staff 11 years, 10 months ago

    Hi Julien

    Another caching possibility (although not common) is found under Plugins > Dropins > Object Cache. If you don’t see the Dropins item under Plugins then nothing is there. It’s an idea.

    Perhaps give this update notice a few more days. We have seen them clear with time in the past. Keep an eye on it and let us know how it goes.

  4. Julien Jégard 11 years, 10 months ago

    You got it! I see advanced-cache.php under drop-ins.
    now I can’t see it under FTP and didn’t find how to remove it.

    Do you know how to delete it ?

    thank you very much for your help

    Julien

  5. Julien Jégard 11 years, 10 months ago

    I found how. It was located under wp-content.

    however I still have the vantage theme in my update section.

  6. Andrew Misplon Staff 11 years, 10 months ago

    Thanks for the feedback. Please give it 72hrs and then re-check. Hopefully it’ll have resolved then. We’ll get this sorted one way or another. Thanks for hanging in there with us.

  7. juliana 11 years, 9 months ago

    Hi. I’ve recently bought the Vantage Premium version and I want to update the last version I have of my site http://www.nicolasjanoski.net/Home (done with the standard -free- version of Vantage Theme). Which is the most secure way to do it (for no having changes of the site as I already have it)?
    Thanks a lot and excuse my poor English!
    Sincerely,
    Juliana

    • Andrew Misplon Staff 11 years, 9 months ago

      Hi juliana

      Thanks for your support.

      Head to Appearance > Premium Upgrade and click Already Paid? button at the top right. Enter your order number and follow the prompts from there.

  8. juliana 11 years, 9 months ago

    Thank you Andrew!

    • Andrew Misplon Staff 11 years, 9 months ago

      For sure, glad that helped.

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