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3
  1. Andrew Misplon Staff 9 years, 10 months ago

    Hi Gdmgb520

    Sorry to hear about the hassle. If you have access to your purchasing PayPal email address you should have received full instructions from SiteOrigin including a link to download the premium ZIP file if necessary.

    If you haven’t yet upgraded I recommend giving the auto upgrade another try. Go to AppearanceVantage Premium from within WordPress and click Already Paid? top right.

    Your order number is:

    Private Snippet

    If you need to manually upgrade you can download the premium ZIP file here:

    Private Snippet

    Manual update instructions can be found here: Page: Updating a Theme Using a ZIP File

    Hope that helps.

  2. Inacio Tsai 9 years, 7 months ago

    Hello! I made the payment by PayPal and can not activate Vantge Premium . Also I did not receive the email with the .ZIP file as I do?

    Tks
    Inacio

    • Andrew Misplon Staff 9 years, 7 months ago

      Hi Inacio

      Sorry to hear about the hassle. I’ve just resent your order confirmation email to your Gmail address. If you don’t see it, please, try checking your Spam folder. If there are any further challenges, please, reach out to us via Private Snippet so we can assist further.

      Thanks

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