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Disable password protected products

Open 6 replies premiumthemetheme-vantage
Started · Latest reply by Andrew Misplon

Hey,

I am searching for a while, how to remove the setting that customers, which haven`t created a account can see my products. If a customer click on a product , it is written that the customer has to enter a password.
I already changed the setting on the product page to visable, but the was no change. So I guess that the theme is the problem. How can I solve this?

URL: http://www.geschenkedienst24.de

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Replies

6
  1. Samwer Frederick

    I alredy tried to change the visibilty on the editor page but there was no change..

  2. Andrew Misplon Staff

    Hi Tobias

    Have you perhaps checked your global visibility options?

    http://docs.woothemes.com/document/catalog-visibility-options/

  3. Samwer Frederick

    I do not use the visibilty option plugin, so that can`t be the problem

  4. Andrew Misplon Staff

    Thanks for the additional info. If product visibility is marked Public and not Password protected then I’m not sure what might be causing this. Please send through a set of temporary login details to [email protected] and I’ll take a look. Please link back to this thread in that email, thanks.

  5. Samwer Frederick

    Okay great I sent you all the details .

  6. Andrew Misplon Staff

    Thanks

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