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Disable password protected products

Open 6 replies premiumthemetheme-vantage
Samwer Frederick
11 years ago · Last reply by Andrew Misplon 11 years ago

Hey,

I am searching for a while, how to remove the setting that customers, which haven`t created a account can see my products. If a customer click on a product , it is written that the customer has to enter a password.
I already changed the setting on the product page to visable, but the was no change. So I guess that the theme is the problem. How can I solve this?

URL: http://www.geschenkedienst24.de

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Replies

6
  1. Samwer Frederick 11 years, 4 months ago

    I alredy tried to change the visibilty on the editor page but there was no change..

  2. Andrew Misplon Staff 11 years, 4 months ago

    Hi Tobias

    Have you perhaps checked your global visibility options?

    http://docs.woothemes.com/document/catalog-visibility-options/

  3. Samwer Frederick 11 years, 4 months ago

    I do not use the visibilty option plugin, so that can`t be the problem

  4. Andrew Misplon Staff 11 years, 4 months ago

    Thanks for the additional info. If product visibility is marked Public and not Password protected then I’m not sure what might be causing this. Please send through a set of temporary login details to [email protected] and I’ll take a look. Please link back to this thread in that email, thanks.

  5. Samwer Frederick 11 years, 4 months ago

    Okay great I sent you all the details .

  6. Andrew Misplon Staff 11 years, 4 months ago

    Thanks

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