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Dashboard/Appearance/home page/ button (slider) does not work (On Off)

Resolved 4 replies premiumthemetheme-vantage
jr.joanne
10 years ago · Last reply by Andrew Misplon 10 years ago

Hello,
I am trying to get the Vantage Premium template to work… but I don’t seem to be able to. If you go to the – Dashboard/Appearance/Home Page… the ON OFF button does not work. I have been watching your videos and you say to do this but it does not work. I thought I had to buy the premium template to get it to work. Still after purchase, does not. I started out putting Vantage template on the sub-domain, but read that some have experienced problems but to install it on the main domain. I have done this but this button still does not work. (several times –even reinstalled WordPress several times). I have deleted my cash, and deleted by DNS cache with the hosting company. I have no other plugins installed except the ones you have listed.

URL: http://www.graceunlimited.ca

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Replies

4
  1. Andrew Misplon Staff 10 years, 10 months ago

    Hi Jr.joanne

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  2. jr.joanne 10 years, 10 months ago

    Set you up in WordPress… thanks.

  3. jr.joanne 10 years, 10 months ago

    Great button works now… I have also reinstalled it in the sub-domain and now works there as well…. thank you.

  4. Andrew Misplon Staff 10 years, 10 months ago

    Super, glad to hear you made progress with this.

    All the best :)

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