Home>Support>Customize page is blank

Customize page is blank

By Mike Mitch Horne, 9 years ago. Last reply by Andrew Misplon, 9 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

I just purchased the premium version. When I go to the customize page it is white blank.

Thoughts?

URL: http://scubanation.net/wordpress/wp-admin/customize.php?return=%2Fwordpress%2Fwp-admin%2Fedit.php%3Fpost_type%3Dff-customcode-item

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 9 months ago Mike Mitch Horne

    I tried to delete the theme and upload it again. Now everything is blank. Admin login too.

  2. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi Mike

    Sorry to hear about the hassle. Try starting here:

    http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/

    Once the white screen challenge is resolved we can help re-look at the Customize blank screen. The blank Customizer page can be caused by an older version of WordPress (you can check for updates at Dashboard > Updates), or, more likely, a plugin conflict. De-activating all plugins and testing will let you know if that’s the case.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More