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Customize menu missing

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David Albady
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi
I have a premium version of your theme and really like it.
After a few updates of wordpress the customize function stopped working fully. Two of the menus disappear after half a second. Design and menu disappears.
I’ve read other threads and tried deactivating all the plugins. This did unfortunately not work.
Do you have any other ideas?

URL: http://www.zombiesarealsobros.com

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  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi David

    Sorry to hear about the hassle.

    At Dashboard > Updates, are there any updates pending? If so, please run them. WordPress core, Vantage, plugins, if there are any updates for those, please, run them.

    Re-test.

    Next, try the plugin conflict test again. If you’re running a caching plugin it’s important to clear its cache before de-activating it. De-activate all non-SiteOrigin plugins at once and test the Customizer. Any change?

    Thanks

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